Facebook Messenger crashes when opening a chat – Solution

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The internet today is everywhere, it is a vital part of our lives, since it was developed in the 90s until it was adapted to society in the early 2000s, the vast majority of our activities require the use of the internet, an example of this can be our work activities.

More than half of the world’s population currently has an internet connection, this is a point in favor of the world, since this allows each one of us to stay connected and enjoy the functions that it brings us, such as it can be to improve our knowledge through the study of virtual modules as well as communication through social networks.

Facebook and social networks

Facebook as well as other social networks like Twitter, Instagram, etc. They were websites with a single objective, to allow people to become users of the platform so that communication existed between them, this via images, videos and text chats. Today these social networks have grown so much that they have their own applications for phones, Facebook and Facebook Messenger is one of them.

facebook messenger app

Currently Facebook is divided into two apps, these are the classic Facebook to browse and the Facebook Messenger messaging app, with these apps you can have all the functions of Facebook, such as having two accounts open at the same time, then you can find their versions Lite, designed for mid-low range devices, these are Facebook Lite and Messenger Lite, also always remember to have Facebook updated.

Why can’t I open Messenger on my phone?

A frequent problem is that facebook messenger does not open or does not work, a common message that comes out is that Messenger has stopped, and this prevents you from being able to enter the application.

If I cannot open the app, some of the solutions that are available are the following:

  • Update the app: You can check if there is a new version available, by updating it can solve the failures as soon as it works.
  • Clear data or cache: A solution is also to clear the data or cache, since there are times when it accumulates a lot and this causes the application to crash, thus causing problems for it to work normally.
  • Reboot your phone: Sometimes restarting the phone is one of the easiest solutions, because there might be a glitch in some of the phone or app processes.
  • Reinstall the app: Another possible solution may be to delete and install the app again, as it can then open again without problems on your phone.

Messenger asks me to change account, why?

This error may be that a new update has come out and you should update the application from the play store, or you can also try downloading the lite version of this application.

How to solve that my Messenger freezes when opening a chat

Some people who use this application have reported discomfort and failures when using it, since it often happens that it freezes and stops working.

Here we will explain some options for messenge to work well and not freeze:

  • You must go to the settings of your phone and look for the option of applications and storage.
  • Then you look for the messenger application and select it.
  • You will need to clear the cache that builds up from the app.
  • If in any case this does not work for you, you can delete old conversations, images or videos that are heavy.

How to restart my Facebook Messenger?

All you have to do is restart the application, you can do it from the play store or also from the settings of your phone and go to the application and force close it.

facebook messenger app logo

Why does Facebook Messenger freeze when I enter a chat?

Many users have reported this error hundreds of times, it happens that Facebook Messenger notifies us of a received message but in the process of entering the chat, the application gets stuck, having to close the Facebook Messenger application to re-enter and thus be able to answer it This can happen for many reasons.

Either because our mobile does not support the Facebook Messenger application, the storage of our device is full or we have to review our app to see specifically what is happening to it, this is why in fact there is the option of Facebook Messenger Lite, since it can perform most of the functions of Facebook Messenger through an interface that is much shorter and lighter than the original.

How can I prevent this from happening to Facebook Messenger?

In this article we will explain step by step what our options are for Facebook Messenger to work correctly and smoothly:

  • We will go to Settings of our devices and look for the Applications and Storage section.
  • Within the Applications configuration, we must find the option to see by means of a graph how the space of our device is distributed, it is important to see in the graph how much space each app of the device occupies.
  • We will locate the Facebook Messenger application and select it.
  • After this we should see each application data, see the size it occupies on our device and see how that size is broken down, these are divided between the Facebook Messenger data and the cache.
  • Many of the times that the Facebook Messenger application freezes can be because there is a lot of cache memory in the application, if this is the case, we will select it and delete it.
  • Then we will test the application, in the event that clearing the cache memory has not worked, we can delete some conversations that are in the Facebook Messenger app, both this and also go to the gallery of our device and delete the images or videos that Let’s consider them heavy.

presentation and interface of facebook messenger

In an extreme case that the Facebook Messenger application freezes, we will have two options, one is to search for the previous version of the application where this did not happen, doing it is simple, we must search the internet for an apk page and we search for Facebook Messenger, we search the previous version we had, we download it, allow installation from unknown sources, install it on our phone and that’s it.

The other option is to uninstall it and install Facebook Messenger Lite, which will also help us to do most of the Facebook Messenger actions and it will never freeze.

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