Carrefour is one of the most recognizable brands in recent times. This is mostly due to the effort they have put into improving their customer service, and adding benefits to all their consumers. One of these benefits is online shopping, and that is why today you will learn to know the status of my order at Carrefour.
And, in case you had no idea, Carrefour offers a home delivery system, as well as a pick-up system in the business itself, which make life easier for customers, since basically they do the shopping for them (which anyone likes).
How can I find out the status of my order at Carrefour?
Now, to get straight to the point and find out as soon as possible how to find out the status of my order at Carrefour, you first have to go to the official Carrefour website, since it will be from there that you can see your order online.
Once inside it, you must click on the button called “My account”, which is in the upper right corner of the screen (usually blue), this action will make the option “My orders ” which you must also press.
In the order section you can do two things, number one go to where it says “Online purchases”, an act that will let you see several columns of information within which (in the third) your order will be and the state in which it is .
And number two, you can see the details of your order if you click on its number (all orders have a particular identification number). The data that the page allows you to see are the following:
The status of the order (in process, waiting, among others), the delivery time you selected, the list of products and the payment method. That way you will see everything about your order and you will be able to monitor it (as if it were a delivery application).
Remember that within the same page you can not only know the status of my order in Carrefour, you will also be able to see a Carrefour savings check, even know which Carrefour supermarket is nearby and you will even know the advantages of the Carrefour Club.
Replacement Policy and Complementary Products
With the above, the initial question is answered; so it is time for you to learn a little more about the policies that this company handles with its orders (since they are quite flexible).
Carrefour will let you replace a product as long as it is the same size as the other you want; and you can also replace products of the same brand (if the price is higher, an additional charge will be made on the day of receipt of the product).
Also this company lets you add more products to your list even if you have already confirmed it. To do that you just have to go to the “My account” button and then to the “My supermarket lists” section.
Within it you will be able to notice at a glance an option called “Add product”, which when pressed will let you choose another item from the store and add it to the previously made list.
Once you have chosen what you need, you will only have to choose the same delivery time of the first products you ordered; since that way everything will arrive together, and also no extra shipping costs will be charged.
And that’s it, with that you know everything you need to be able to order online with Carrefour quickly and easily. For which the unknown How to know the status of my order in Carrefour?, has been answered.
Remember that this supermarket will give you many more benefits if you join their club; so you should consider doing it (if you join you will get a savings account, a shopping card and discounts on all products).