Starken is a shipping company originally from Chile, with an extensive history that makes it one of the most recommended in the nation. In any case, if you have doubts or you are making your first shipment, the most convenient thing is to be aware of how to know where my Starken order is through tracking.
Keep in mind that the following information is intended for Chile, but there is always the possibility of sending a package or product through Wallapop in Spain.
Know where my Starken order is through tracking
As in the US and other countries, the rules for sending packages at FedEx must be considered, with Starken reading the regulations is essential. In any case, when they are performed live, the issue of follow-up comes. Like any other company, Starken provides tools to check the status of a shipment. To track or package with Starken Company, follow these steps:
- The process to track a shipment with Starken is practically the same as with the vast majority of companies. To do this we must access the official Starken website.
- As you can see, the previous link will direct you directly to the platform’s tracking space. Under “Enter freight order” you must provide the guide number that is granted beforehand at the time of making a shipment.
- After properly entering the guide/tracking number, simply click on the “Search” button.
The Starken Tracking System
Certainly the tracking system is very intuitive and easy to understand, but we will teach you so that you understand each of the statuses that are shown when tracking a package.
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Received at branch: if this message appears, it means that the package was delivered to the company for subsequent shipment.
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In distribution center: this message indicates that the package is about to be shipped. In other words, It is an indication that it is already located in the place from which it will be distributed to the destination.
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In Transit: As its name indicates, the “In Transit” Status indicates that the package is moving towards its destination.
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Preparing delivery: the status preparing delivery means that the package was received at the destination location or location closest to the destination (in the case of an address).
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On the way to the address: this means that the package is in your location and close to being delivered to the destination address.
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Delivered: This status will be displayed once the package has been successfully delivered.
In addition to the above information, other data related to the shipment will also be displayed. Here you can see the type of service, the type of delivery if it is to the address or to a local, the type of payment, the city of origin, the place of destination, the payment slip and finally the person who will receive the delivery.
The notice freight order not found appears
In the event that the error “Freight order not found” appears, it means in most cases that the number provided is incorrect. Given this, it is best to verify the number that has been given to you, in the event that you are the one who receives it.
If, on the other hand, you are the one who sends, verify that the tracking number is the same one that Starken provided you at the time of sending the shipment, it is best that you contact customer service directly or go to the office from which it was made. Shipping.
On the other hand, if for any reason you have any inconvenience, such as the loss of your package with the Starken company, you can contact them directly at their number 600 2000 710. In this space they will assist you from Monday to Friday during office hours, being a process very similar to that of claiming a lost package with the USPS in the United States, a tool with which you will surely find your package.