WhatsApp is the most used instant messaging app in the world, which is why it has become a key element in the way we communicate. However, at first glance, this application may have some drawbacks. For that reason, in this article we want to show you how to use WhatsApp with a landline number easily and quickly.
How to use WhatsApp with a landline number
For a long time, using this popular app was only possible through a mobile phone number, constantly downloading and updating the app on it. This posed an obstacle for those people who did not have one of these devices or who did not want to link their personal number with this application.
For this reason, many tried to add a landline number, but were surprised that it was not possible to use the app in this way. Even today, if you try to link a landline number with the classic version of WhatsApp, you will get a message that says: “The number you have entered does not match a mobile phone in your country”.
Now, thanks to the launch of WhatsApp Business in 2017, a version designed specifically to connect companies with their consumers, the possibility of adding a landline number entered the game board. To use it, you must have a mobile phone or an Android emulator installed on your PC. So, to start using the app, follow these steps:
- On an Android mobile phone or emulator, go to the Play Store or App Store and download the WhatsApp Business app.
- Open the app. If you already have a linked WhatsApp account on your mobile, tell the app that you want to use another number. Then enter the landline number you want to link, not forgetting the country code.
- When the app asks for a verification method, select the “Call me” option. In some cases you will have to wait a minute for this option to be enabled.
- Wait for the call and when you receive it, enter the verification code.
After completing this process, you can start using WhatsApp normally. It should be noted that, from an aesthetic point of view, the only difference of this version compared to the classic one is that the theme is a lighter green color.
As for functions, we tell you that this version of the app is designed for companies, so it adds some useful and interesting features. For example, you allow your company to advertise your company online, so it is a useful marketing tool. In the next section we will explain everything you can do in this version.
Know all the functions that WhatsApp Business has
This app is designed to facilitate communication between small and medium enterprises (SMEs) with their customers. It allows them to create a public profile in which they can add their contact information, their website, business hours and physical address. Best of all, it is very easy to create a WhatsApp Business account for a company.
This app also makes other functions available to you, such as:
Account Verification
This aspect adds a lot of confidence when contacting your customers. You can review your profile and check the type of verification that your account has. A green check mark means that WhatsApp has verified your account as authentic. A gray mark means that the fixed number you added is used simultaneously by another device. And a gray question mark means your account has not been verified.
automated responses
You can set your profile to recognize keywords from chats with your customers and send automated messages. It can also be implemented when starting a conversation with a new customer. In this way, if the volume of users is high, you will not have to write the same welcome message every time it is necessary.
To achieve this, you could also create a chatbot that gives automatic answers, and thus you can forget about answering all the conversations one by one.
Organization and labeling of chats
You can group chats with your customers into lists. That way you will have better control and organization of your messages. It is very useful to use this function to classify, for example, new customers from regular customers. Even if you work with shipments, you can classify your chats based on the status of the package.