Smart TV or intelligent television are stealing the spot in the biggest demands of TV. Since these have modern technology that has made lots of people want to buy it. It has a unique ease and makes watching television more comfortable.
From a Smart TV, the owner can do other functions apart from watching TV. These TVs work with the internet. In addition, with them you can browse the web through many applications, for example, from Instagram you can play videos directly to the Smart TV, you can also download Google Play to these devices. Among many other things.
Since it is so popular, lots of users have had it for a while. Some have commented that sometimes they don’t know what to do when their remotes don’t respond and they think they are damaged or misconfigured. Luckily, this article explains what to do in that case.
The Smart TVs
These televisions can display all content from platforms that use the Internet. Like Netflix for example. For this, the owners must not only have the screen of this platform, but before that, they must make sure of the operating system that their TV has since, depending on the brand, it can be Android, as well as another system.
Smart TVs are so innovative that they allow users to browse their social networks from them, and being on any web page is also possible thanks to this new technology. It is incredible the number of tricks that are included in this device, not counting the secrets that they also bring.
Therefore, this article will only focus on breaking down what to do in case a Smart TV remote control does not work. Despite the great performance that they possess and that characterize them, certainly every device has a point where it usually presents problems. But nothing is impossible, and it can be solved.
When the remote control does not work
These reported failures may be due to the device software. Therefore, it will be necessary for the owner to carry out a series of tests, such as seeing the latest updates of it, reviewing the configurations made, to know if something needs to be changed. In cases like these, the owner can do a factory reset to fix this problem. But he needs instructions.
Step 1
You must have your remote control at hand and select the settings from the control. From the menu you can select general settings.
Step 2
A point that says “reset TV” will appear on the screen, the owner can go to it and press the button to accept it. Selecting this option will open a message containing a warning. The warning is nothing more than the explanation of the device reset. Therefore it can be continued.
Step 3
After doing the previous series of steps, there will be nothing left but to wait until the end of the process. And the Smart TV will be reset. In this way the control can return to its normal operation without problems and you can continue enjoying TV.
What to do in case the control does not work due to lack of signal
It may happen that after following the previous steps the control still does not work. In this case, this failure may occur due to lack of signal. It will be necessary to update the TV so that this can have a solution, since it is all that remains to be done, since in this case it is the TV that does not recognize the remote control.
If the device is out of date, it will bring with it a series of usage failures like the one you are experiencing right now. Lastly, among the methods that can be applied to see what is causing the malfunction, the owner should check the status of the control batteries.
It could be the case that the batteries of the remote control are discharged and that is why the fault is displayed. The remote control itself should also be checked, since the recognition problem could also come from an internal failure caused by a fall that caused a hard blow. If it is any of these problems, the batteries could be changed or take the control to a technician.