Like any electronic device, video game consoles are susceptible to failures and problems that can be solved very easily. Above all, if these inconveniences have to do with a remote control of the PlayStation 4 and the PS4 does not recognize a controller.
Those who have a PlayStation 4 know that this type of control connects to the console via Bluetooth. In order to use these plugins, it is necessary that the equipment manages to synchronize with the Dual Shock.
Although there is a possibility that, if you have time without using the controller, the PS4 may not recognize the controller and the device may not be able to detect it. Although it can also happen that, if you succeed, but in the middle of a video game, the remote control loses synchronization, forcing you to restart the game.
In general, there can be multiple problems that prevent a controller from being recognized by the PlayStation 4. It is for this reason that we will provide you with some of the possible solutions for when the DualShock does not synchronize with the Play, either using Bluetooth or that connect it with a cable.
These video game systems are very complex, so there can be no problem with battery, hardware, among others. As such, the remote control or Dualshock should not present you with failures of any kind, whether it is a new or old game console. In extreme cases, you will have to reset the PlayStation 4.
Why PS4 does not recognize the controller with USB connection?
There are a few reasons why your PS4 controller won’t sync or isn’t detected, regardless of whether you’re doing it wired or via Bluetooth. Luckily, we will soon show you what are the possible causes why the PS4 does not recognize a controller.
Stuck or caught buttons
One of the main problems with PS4 gamepads is that one or more of the buttons get stuck or stop working.
This can have various reasons. Therefore, you must verify that the problem is not with the video game. Another possible cause is the amount of dirt that could be in the button hole on the remote. To fix it, you can use compressed air to get rid of that dirt.
In case none of this has worked for you and the gamepad does not synchronize or the PlayStation 4 does not detect the device, you will have to go to the technical service. The safest thing is that they will tell you why the control cannot be started on your Play and they will be able to detect possible hardware failures.
battery faults
This problem is recurrent in old controllers. Batteries can wear out and if not taken care of, the lifespan will be drastically reduced.
Fortunately, all is not lost. It may just be a cable problem you have. To verify it, you must change it, in this way you will have a clear idea and you will rule out possible problems or end up solving the one that cannot start the remote control with Play.
Device deconfiguration
It may be that due to a new update or a system restart of the game console, the Play control has been misconfigured. This problem is quite common and has several solutions if the PS4 does not recognize a controller.
You can restart the console or controller. In case this does not solve your problem, you can try entering the safe mode of your Play and you will have to connect your controller through a USB cable. We recommend trying a new battery or cleaning the device hardware. This is done with the intention of minimizing problems and giving the device better operability when the PS4 does not recognize the controller.
connectivity issues
If the remote doesn’t automatically connect to the console, you’ll find the light flashing. It is there when you will have to restart it and wait a couple of minutes.
Disconnect your console and router. Doing this may cause them to reboot and if this doesn’t work, try changing the console input port on the router.
What to do if my controller flashes and is not detected on PS4?
The Play 4 not only works with controls that can be connected wirelessly, you can also use voice command. Which makes them an excellent alternative for the enjoyment of the family. But in order to fix this particular problem, we will tell you what you need to do next.
If your PS4 doesn’t recognize a controller or doesn’t detect it with the cable, locate the reset button on your controller. We recommend you use a pin or needle and press for a few seconds. This will return the control hardware to its original state.
You can connect the gamepad to your console when PS4 doesn’t recognize gamepad, via USB cable to re-bind. This is the most effective solution when the controller cannot be started.
If you try to connect the controller with the cable and it does not recognize it either, do the following:
- First of all, you need to press the Share button and the PS button at the same time.
- This should allow the controller to be recognized by the game console.
- If this doesn’t work, try changing the USB cable, as the one you use regularly can’t detect it.
Another possible solution to this problem is to go to the Play Station 4 and press the power button until you hear two beeps. This is to enter the Safe Mode of the Play, you will be asked to connect the controller with a USB cable. Next, you need to press the PS button. The controller should respond and now you should go to restart the PS4 and then press the X button.
If after all this the game console still does not detect the remote control or cannot be started, there is one more option that you can implement. Disconnect the PS4 from the power source, this to take it out of sleep mode.
Wait at least a minute before plugging it back in. She now presses the button on the console until it beeps twice and goes into safe mode. That’s when you do all the above steps again.
How to fix connection problems with my DualShock and PS4?
If the Play detects the controller connected with a USB cable, it is possible that the problem is synchronization and you must do the following procedure and that is why PS4 does not recognize the controller. Once you have connected the cable to both the controller and the PS4 console. And when it is on, you must press the PS button on the remote.
An indicator that will show you that the control is on is the LED light bar at the top. Another thing you should take into account is that the battery has enough charge. After you have verified the operation and the load, pay the console and unplug it from the electrical network.
Now turn your controller and on the back right look for a hole and insert a paperclip and hold until you count to 10. Plug everything back in and turn on the Play. This action should pair your controller and should work fine.
Have a USB cable
It is always recommended to have one or more USB cables compatible with the Play 4, in order to avoid the PS4 does not recognize controller. As you could see, you may need it in case your connectivity is not very good or that the same equipment does not detect the command. In any electronics store you will find this element available. You just have to make sure it’s an original. Buying a generic USB cable will cause more failures to the console and the connectivity will not be the same.
turn on the console
Usually, when the Play is started, the remote control binding system is also started. Remember that sometimes updates or problems with the outlet can cause the equipment to go out of configuration and you will have to adjust it again.
Reset controller from PS4
To achieve this, you need to connect the controller to the PS4 with a USB cable, while your console is off and disconnected. Once everything is ready, plug the console back in and turn it on, while pressing the central button, you will know that the process was successful when the light stops flashing.
Do a force restart on the controller
To perform the hard reset, you need to take a small unfolded needle, pin or paper clip and insert it through the small hole located near the L2 trigger for about 7 seconds. Thus, it is one of the ways to solve the “PS4 does not recognize controller” problem.