It is no secret to anyone that PlayStation 5 equipment is a novelty in the video game console market. Among the most interesting features of this game console is that they have the Wifi 6 system, based on the IEEE 802.11ax standard. Which makes your internet connections more powerful.
Although it has such an advanced development system, the PlayStation 5 also has bugs, just like any other device today. Next, we will show you the reason for one of the most common errors on these consoles and, of course, how to solve it.
Why do these types of errors occur on the PlayStation 5?
If you have a PlayStation 5 computer, the most logical thing is that you have it connected to a Wi-Fi network to enjoy all its functions without interruptions, it is also very important that you have a session on PlayStation Network, this way you can play with people from all over the world. the world or download some games for your PlayStation 5 console, which is one of the most outstanding features of this video game console.
The PlayStation 5 console system has Wifi 6, which means that if your router or modem does not emit a signal of at least 5 Gigahertz, there will indeed be a connection problem, which is what usually causes these errors to be reported. present on your PlayStation 5.
Once you identify the errors on your PlayStation 5, which in this case are errors CE-109502-7 and CE-109503-8, you already know that it is an issue with your internet connection. This may be directly related to the PlayStation 5 console or the internet router or modem to which you have it connected.
If these errors are present on your PlayStation 5 console, you must act immediately, since if this situation persists, your console may have effects on your system, having problems connecting to a network.
How can you check if the error is really in the console connection?
To verify that the problem is your PlayStation 5 console, you must bear in mind that you will have to check the internet device to which it is connected in the same way. To verify that the error is on your PlayStation 5 console, follow the steps that we will show you below.
- The main thing you should do is restart the modem or internet router.
- Check that the device to which you are connected actually has internet and is working correctly. For this you can connect from another device and check the connection of this.
- If all goes well with the equipment that provides the internet, continue to go to the settings from the main menu of your PlayStation 5 console.
- Select the “Network” section.
- Click on the “See connection phases” option.
- Click the “View PlayStation Network Status” option.
- Check the effectiveness of the internet connection.
Once you verify that everything is working correctly in all these phases, you will be able to check if the errors CE-109502-7 and CE-109503-8 are really from your PlayStation 5 console. An important fact is that you carry out this procedure at least twice at different times, since the PlayStation Network sometimes has maintenance failures and then works normally again.
Where can you see what your IP address is to modify it?
If you experience the errors CE-109502-7 and CE-109503-8 on your PlayStation 5 console and you have already verified that the internet provider is working correctly, the signal is stable and you have restarted your console, you should try to solve the problem directly on your PlayStation 5 and this should be fixed by changing the network settings by changing the IP.
To modify the IP address of your PlayStation 5 console, you must first know what its frequency is, in order to avoid placing one equal to that of another computer, since the change you have made would not do any good. To view the IP address of your PlayStation 5 and modify it, just perform the following steps.
- Enter the main menu of the PlayStation 5 console.
- Select the “Network” section.
- Click on the “Settings” section.
- Go to the “Configure internet connection” option.
- Tap the Wi-Fi network you’re connected to.
- Go to “Advanced Settings”.
- Select the “Advanced Settings” option.
- Click on “IP address settings”.
- Change the option from “Auto” to “Manual”.
- View the IPv4 in which you can make the changes.
It is important that you keep in mind that your PlayStation 5 must be updated with the latest version so that you can see and modify your IP address, otherwise you may not be able to see it.
What is the correct way to customize a PS5 IP address?
The IP is a grouping of numbers that works to distinguish an interface connected to a computer that uses the network layer of TCP/IP. It is essential to establish the connection between a server and the internet. If the IP configuration of a device is wrong, it will not be possible to establish the connection with any internet network, so if you decide to modify the IP address of your PlayStation 5, it is essential that you do it correctly by following the steps which we show you below.
- Check the free IP of the router to which you are connected from your PlayStation 5. You can do it by following these steps:
- From your computer press the “Windows + R” keys.
- Now, open the command prompts, or failing that, run the “CMD” command.
- Type “ipconfig”.
- Press enter.
- View the IP that is not occupied by another device.
- Head into settings from your PlayStation 5.
- Enter the “Network” option.
- Manually place the IP that is free.
You must bear in mind that to correctly place a new IP address on your PlayStation 5 you must consider the host address, that is, the subnet and the domain name assigned to the console and add them.
How can you configure DNS on your PlayStation 5?
The DNS is the name system responsible for translating names capable of human reading, such as the name of a web page, into IPs suitable for reading by machines, that is, a set of numbers that defines the device that is is connected to the internet.
In order to configure the DNS of your PlayStation 5 you must have the “Manual” option selected in the IP settings of the console by following the steps that you will see below.
- Go to the main settings of your PlayStation 5 console.
- Select the “Network” section.
- Select the “Settings” option.
- Click on “Configure internet links”.
- Mark on the network to which you are connected.
- Click on the “Advanced Settings” option.
- Select “IP Settings”.
- Change the option from “Auto” to “Manual”.
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Place the DNS that you prefer. Some of the most common are the following:
- Cloudflare 1.1.1.1 and child 1.0.0.1
- Google 8.8.8.8 Primary and Secondary 8.8.4.4
- Quad9 9.9.9.9 Secondary 149.112.112.112
- Open DNS 208.67.222.222 secondary 208.67.220.220
Is there a way to prevent this type of error from appearing again on the PS5?
When the error is from the PlayStation 5 console, you can prevent it from appearing again if you increase the signal intensity of the internet provider to which you are connected, in the same way you must make sure that the signal emitted by this router or modem is at least 5 Gigahertz. Similarly, you must have your PlayStation 5 configured to a 5 Gigahertz signal.
In case the signal is weaker, you can try moving the PlayStation 5 console closer to the internet router or modem or connecting the LAN cable to the back of the PlayStation 5.