An app crashing is definitely something that no Android user wants. It is possible that when these situations arise, we get very frustrated; because we could lose something important that we were doing. There is no need for you to be stressed, because in this guide, we will show you how to fix the App has stopped issue.
Sometimes it appears when opening the gallery to see our image or video files, other times simply when running an application of any type. We are met with a quite unexpected automatic termination, which ruins our plans, and our experience of using the mobile phone.
What we will do is explain some of the methods to solve the problem of The application has stopped, only valid for Android devices. If none of these steps solved your problems, you should start looking for a trusted technician, so that they can correctly diagnose the problem.
How to fix “The app has stopped” issue on Android?
1- The first solution that we will offer you is simple to do. We will access one of the applications that is giving us problems, in this case we will take the gallery, which is where it happens to many. We will hold down the app (which comes by default on the phone), and drag its icon to the text Application information, which will appear at the top of the screen.
From the displayed menu, we will choose the Storage option. As the last step, you’ll tap the Clear Data and Clear Cache buttons to free up space (your photos and the app won’t be deleted, just unnecessary stuff).
2- In the case of applications that do not come installed from the factory, we will carry out the process in the same way as before. But, if the error is not solved, we must uninstall it and then install it again. This action will allow a clean install, leaving behind any problems you had.
3- We can try to restart our mobile device. This will allow a clean boot, which optimizes installed applications, improving the fluidity of the phone.
4- If you have too many applications, you could try deleting the least necessary ones.
5- Background processes consume our battery and RAM memory. They are a very common cause of problems in the operation of smartphones. You can use an application like KillApp to close all background processes automatically.
6- In case the Play Store is not working, you will have to do something very simple. If the first step didn’t work, try deleting updates for this app. By staying with the factory version, you will avoid many compatibility problems.
Extreme measures to repair the phone
Another measure to solve the problem of The application has stopped is to perform a hard reset on our mobile phone. This is the last measure that we must take, because the hardware reset implies the factory reset of our device.
In other words, all your installations and configurations will be deleted, for this step you must first backup all your important files (photographs, recordings, documents, notes).
Don’t push it. If the characteristics of your device are not optimal for some applications, it is best to find a way to acquire a new one, even if it is an extra cost of money.
How to keep my phone in good condition?
Having implemented all these measures, you will no longer have a problem with the phone, at least for a while. In order to preserve the proper functioning of your cell phone, you must remember to maintain it periodically. Look for apps that clean up memory and free up RAM, delete unnecessary files, turn it off every once in a while.
Remember that, as we mentioned at the beginning, if the error has not been resolved, you may need to contact a specialized technician. This is because, surely, it is a hardware problem, which cannot be solved without physically checking the mobile.
