Mercado Libre is one of the safest websites to buy, as it offers search tools that filter the results and make it easier for the user to buy or sell in this online market.
One of the features that users enjoy the most is that they have the possibility to rate not only a product or a purchase, but also the seller of the same.
In this way, users can be guided by the ratings of other customers before finalizing the purchase of any service.
For this reason, we will show you the steps you must follow so that you learn how to rate a product and a purchase on this online shopping and sales website. You will also learn how to rate a seller in Mercado Libre, so that you can share your opinion in this web market.
How to rate a product on MercadoLibre?
For you to be able to comment on a product in Mercado Libre, the purchase of the same must have already closed, that is, you must have received the product. In this way, after you have it with you, you only have to access the official Mercado Libre website and enter your account there.
Then, you must enter the “Purchases” option in the menu that shows the initial Mercado Libre window. Once you access, you must find the product on which you want to comment in the list that is shown of your purchases made.
Subsequently, you must select the three vertical points that are in the right corner of the purchase made. In the menu that is displayed, you must enter the option “review the product”. When you enter you can rate the product using a scoring scale.
Likewise, you have a box in which you can express your written opinion about the product you have purchased. Do not limit yourself, express the details in which it arrived and if you are satisfied with the product you received.
How to qualify a purchase in Mercado Libre?
Once you have placed an order and made a purchase on MercadoLibre with a seller, you can rate the purchase after you have received the product.
To do so, you must log in to your Mercado Libre account and select the “Purchases” option that the page shows. In this window you can see the delivery status of the purchase, that is, if it is on the way or if it has already been delivered. You also have the option to cancel the purchase request.
Next, you must locate the purchase you want to rate and select the three-dot icon that appears in the right corner of the product. There a menu will be displayed and you must enter the “Qualify” option. In this section you will establish if you have received the product and the conditions in which it arrived.
Remember that to qualify the purchase, its status must be “Delivered”, if you think the product has taken too long, do not hesitate to track your purchase in Mercado Libre. In addition to contacting the seller.
How to rate a seller on MercadoLibre?
Once you have completed the request for a product with a seller in Mercado Libre, you can rate it. You must bear in mind that the purchase must have been made recently, in addition, the product in question must have been delivered.
In this way, if you meet these two requirements, the first step to qualify a seller in MercadoLibre is to enter your account on this page. Then, you must enter the “Purchases” option in this window.
Within this option, all the purchases you have made will appear, therefore, you must locate the purchase in which you want to rate the seller. Next, you need to select the three vertical dots displayed in the right corner of the product.
Once you do, a menu will be displayed and within the options that are shown in it, there is the one to “opine on the seller”. This way you can rate the seller up to 60 days after you have registered the purchase.
Then, Mercado Libre gives you the opportunity to rate the seller using a rating scale. In addition, you can leave a written opinion, in this way the person who offered the product can take into account your suggestions and opinions.
