Updating to Windows 11 is a process that, sooner or later, we must do, as long as our PC is compatible, if we want to continue using the PC safely. When Windows 10 stops receiving update support in October 2025, it means that it will not receive security patches, so using it connected to the Internet will be a danger to the integrity of the data stored inside.
To upgrade to Windows 11 and take advantage of the license we already have for Windows 10, we must install on top of it. If the equipment had any operating problems, it is likely that, once the installation is complete, the equipment will not function correctly.
Once we have updated, the Windows 10 license will be associated with Windows 11, so if the computer is causing problems, we can start with a clean slate if we cannot find the source of the problem. If this is related to the keyboard, before doing the reinstallation process, we can try one of the solutions that we propose below.
Connect the keyboard to another PC
It is not common for the keyboard to stop working due to a Windows update, since its operation is not closely related to the operating system. However, it is possible that it has stopped working completely during the process.
To make sure the keyboard works, we must check if the keys on it turn on (caps lock and numeric lock). If not, it is advisable to try another computer to clear up any doubts.
Use an old driver
The drivers used by Windows 11 are practically the same as those found in Windows 10, however, not all of them are compatible. It is possible that during the installation process, Windows 11 replaced the native keyboard driver with a new one that is not supported.
Fortunately, we can reverse this change very easily and without having to download any additional drivers. The only thing we have to do is access the Device Manager, double-click on the Keyboards section and access its properties.
If the option is available for pressing, it means that Windows 11 has replaced the keyboard driver with a new one. If so, clicking on the Revert to previous driver button will load the driver that was being used with Windows 10 and the keyboard should work again. If this option is not shown available, it means that the driver is the same, so we must look for the solution to the problem elsewhere.
Restart the PC
It is possible that during system startup the keyboard driver has conflicted with another program and has not loaded properly. Many of the problems that affect any operating system, not just Windows, are solved with a simple system restart. When you restart the computer, all the software responsible for starting the computer is restarted (forgive the redundancy) from scratch.
Install the keyboard app
If the keyboard we use has its own application to configure the lighting, macro buttons and more, the first thing we must do is install it since it also includes specific drivers so that Windows can take full advantage of it. Each manufacturer has its own application, so if the manufacturer of our keyboard does not offer an application, there is no point in installing another manufacturer’s application.
Reinstall Windows
If none of the previous options can find the solution to the problem and we have made sure that the keyboard works, it is an internal Windows problem that we cannot solve, so, in this case, the best solution is to do clean slate and install Windows 11 from scratch, formatting the drive. In this way, any operating problem that we were carrying from Windows 10 will be completely eliminated from the root and the keyboard will work again like the first day.
To reinstall Windows 11, we are going to need a USB and download the Create Windows installation media application, an application that we can download from here and that will be responsible for downloading the latest available version of Windows 11. As we have already associated the Windows 10 license number with Windows 11 through the Microsoft user account, it will not be necessary to enter it once the process is complete.
