The Adobe Acrobat Reader program is one of the most used to edit and manipulate PDF files. But it is common that some users may present failures that prevent them from being able to use the program. This fault can occur just at the moment that users try to access the program. However, you should not worry since this fault can have several solutions.
How to fix when Adobe Acrobat Reader does not start properly in Windows 11?
If you want to know how to solve when Adobe Acrobat Reader does not start correctly in Windows 11. You should know that there are many ways to do it, the first of these is by entering the settings. You can also do it from the preferences of Adobe Acrobat Reader. Other ways to fix this error is by repairing the program or updating the Adobe Acrobat Reader application.
Entering the configuration
- Click on the Adobe Acrobat Reader application.
- Select the “Properties” option, and a dialog box will open.
- In the “Adobe Acrobat Reader Properties” dialog box, click the “Compatibility” tab.
- Then check the “Run this program in compatibility mode for” box.
- Select the Windows 7 option.
- Then at the bottom of the dialog box, click “Apply”, so that the changes made are executed.
From Adobe Acrobat Reader preferences
- Open the Adobe Acrobat Reader program.
- At the top click on the “Edit” tab, and a drop-down menu will be displayed.
- On the drop-down menu you must select the “Preferences” option, and the “Preferences” window will open.
- On the left side, click ‘Security(enhanced)’.
- Uncheck the “Enable protected mode at startup” box.
- Then a dialog box will appear asking you to confirm if you want to uncheck the box and click “Yes” to apply the changes.
- Then you must click “OK” to save the changes made.
repairing the program
- Open the Adobe Acrobat Reader program.
- On the ‘Home’ page, click the ‘Settings’ icon.
- On the left side, click on “Applications”.
- Select the “Applications and Features” option.
- In the apps section, click the three-dot Adobe Reader DC app icon.
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Select the ‘Modify’ option, and the Adobe Reader DC wizard will open.
- Click the “Next” button.
- Check the ‘Repair’ box, and click the next button.
- Then click on the “Update” button, and wait for the update of all Adobe Reader services and parameters to be completed, this will cause the opening error to be corrected.
- Once the update is complete, click the “Finish” button.
Updating the app
- Click on the Adobe Acrobat Reader application.
- Select the ‘Run as administrator’ option:
- Then click on the “Help” tab.
- Click on the “Check for updates” option, and the “Updater” window will open.
- You will then need to follow the steps in the ‘Updater’ window, and proceed to download and install the latest updates to the application.
How to review the license agreement of the Adobe Acrobat Reader program and solve that it does not open?
If you want to check any terms in your license agreement for the Adobe Acrobat Reader program, you will need to access the Adobe Licensing Web Site (LWS). On this page you can obtain any type of account information for customers of Adobe Buying Programs.
On the Adobe Licensing website, you can look up serial numbers, track orders, view purchase histories, view entitlements, and upgrade points. In order to review the Adobe Acrobat Reader program license agreement and resolve your issue, please perform the following steps.
- Go to the Adobe Licensing Website (LWS).
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Sign in with your account, using your Adobe ID and password.
- Select the “Licenses” option.
- Click on the “Get License Certificates” option.
- Then you must enter the selection criteria and click on “Search”.
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Click on a certificate ID and the license certificate PDF will open.
- Then you should review your license agreement, and check that everything is correct.