DIDI is the #1 mobility app in the world. Using this service will offer you many advantages. For example: you can move safely and quickly to the place you want, entering the place where you are and where you want to go. You will have the option to share your travel route, in real time, with your family or trusted contacts.
If an emergency situation arises, you have a security button that calls 911 so you can receive the necessary assistance. You will enjoy competitive rates and promotions that benefit the user. To solve your doubts and needs, you can use the Call Center that is available to you 24 hours a day.
Registering as a user is very easy. You just have to search for the Didi Passenger app in the App Store or Play Store to download and follow the steps. Many passengers have decided to join this great family, both as passengers and as drivers, by downloading the DIDI application on their devices. However, some have asked: why can’t I download the DIDI app on my cell phone? This situation becomes quite frustrating. If that is your case, in this blog we will explain the possible reasons. You will see how quick and easy it is to solve it.
Why can’t I download the DIDI app on my cell phone?
If you have chosen to change from UBER to DIDI and have not succeeded, you are not the only one. The most common problems that usually occur are the following: The app does not appear enabled to download, others report that the application downloads but does not work and others see the application in Chinese. Let’s see what could have happened in these cases and what you can do.
What to do if you can’t download DIDI on your cell phone
First, identify the problem, follow the recommendations and solve it yourself.
- The application does not appear enabled for download: It may have been a long time since you tried it and even DIDI was not available in the region or city where you live, since initially it was only possible to use it in China. It was recently that the DIDI application was launched in Latin America and Europe. Try again, enter the Play Store and download it, surely this time you can start using it.
- The app downloads but does not work: This problem occurs many times due to the version of Android that you currently have on your device. What can you do? Two things: You can update the version of your Android, or, if your device does not allow it, you will have to purchase a more modern mobile phone to download the DIDI application and all those that you may have tried to download many times and have not been able to use. Perhaps it was not in your plans, but it will be a good investment.
- The DIDI application downloads but everything appears in Chinese: If you have had this problem, do not be discouraged, follow the following recommendations step by step: In the application, click on the cogwheel, normally this entry takes you to the configuration . Select the second row, there you will find the language section. Choose the language of your choice, and immediately click on the symbol that you see in the upper right and you will be configuring the application with the language you chose. From now on you will be able to use DIDI without any obstacles.
These are the most common problems that arise when using DIDI, but if you follow the suggestions you just read, you will surely be able to solve it yourself very quickly. In a short time you will be enjoying this popular taxi service, in its different functions, with guaranteed security. If you stay connected with miracomosehace.com, you will be able to find everything you need to run the best applications of the moment on your devices.