Being able to move in any city if you do not have the necessary knowledge regarding routes and roads, can be a bit cumbersome. Thanks to new technologies, we have a great mobilization tool called Uber.
This application helps thousands of people around the world, so that they can move around the city where they are in a safe, comfortable and economical way. This application can be easily managed from your phone, which gives you great convenience.
This service is available in many countries, as it has gained popularity among young people and people looking to save between their trips. A problem that occurs frequently is the disabling of accounts, a situation that can hinder many people’s day.
Here we will leave you a simple and quite efficient guide to reactivate your Uber account without any problem, taking into account that it may be a different process than recovering your password or account.
General problems why Uber accounts are disabled
Although this appears to be a rare issue, Uber accounts are disabled for the sole purpose of protecting all Uber users. Here is a list of reasons why your account was suspended in one way or another.
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Lack of personal data: This is something common that can happen, Uber is committed to always protecting its users, for that reason they try to get their employees to show as much information as possible, which must also be real. Your account may be suspended if your account requires additional verification, which was not submitted.
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Breach of contract: For the company, this represents a serious cause within its contract, which is why it is a reason for automatically suspending the account.
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Create multiple accounts: If multiple accounts are created with the same email, it is considered a violation of the terms and conditions and therefore the account will be suspended.
How to reactivate my Uber account?
Although you read in many portals that it is almost impossible to recover your Uber account, you should know that it is not that impossible. There are a few things you can do before you give up and get your Uber account back. We will show you two methods with which you can appeal the reactivation of your account:
Option 1
- You should start by writing an email to: [email protected]
- There you must indicate the situation that occurs, also attaching a photo with your identity document, also requesting that access be returned to you. It is important that you are polite and the mail is more like a request rather than demanding.
From here, you just have to wait for the response from the Uber support team. They will know how to channel your case, however, this may take time. If you want to try another option, try the following
Option 2
- The first thing you should do is enter the Uber help website, which is specially designed for its users.
- Once there, you should go to the section called: I can’t log in to my account.
- Once inside, a form will open, which you must fill in with different personal data, such as your name and surnames, ID, etc. Likewise, it is important that you enter the phone number to which the account is associated.
- The system will ask you to indicate two trips that you have recently made and which can be verified through the Uber app. It is important that you include different details in the description in order to verify your identity more easily.
- After this, you just have to click on the Submit button
With these options, you will be able to recover your Uber account that was disabled. Once the Uber team receives the information, it will verify everything you have sent in order to offer a quick solution.
