When we make a purchase through Mercado Libre we find thousands of items available in our same area, country and with irresistible prices, so along with these many sellers also appear.
Sellers in Mercado Libre each have their own online store and need qualifications to become popular and reliable on this platform, to achieve more sell more products in Mercado Libre and fixed customers in future purchases, you will also receive comments for your purchases and sales in your merchant profile.
Why is it important to rate a seller on MercadoLibre?
The qualification of these is very important since it is what will give them categories within Mercado Libre, there are outstanding sellers and for each sale they will accumulate points in their virtual wallet that will soon help them offer services such as free shipping and others.
When we make a purchase on this platform we are helping this seller and in turn we gain a trustworthy seller if the whole purchase is perfect, when you get your product or service at the door of your home or in the nearest mail on time and form, the product arrives in good condition and you can enjoy it, you need to rate the seller
In this way you get good scores and in the event that you have paid with a credit or debit card through Mercado Pago, with your score you can give the go-ahead for the seller to receive the money for the purchase in his bank account immediately at qualify.
How to rate the seller on MercadoLibre?
- Log in to your MercadoLibre account.
- In our account panel where we will see a circle with your personal name we must select it and it will open a small menu.
- In this menu we must press the “Purchases” option
- Within this, a new section will open with all our history of purchases made on the platform.
- We select the purchase that we want to qualify and when we see the purchase we will have different options
- Mercado Libre will ask you about the product you recently received and you will have to answer if you have already received it.
- When you confirm receipt of the product or service you can then proceed to rate the seller.
- It will ask you within the qualification that you give your score of the seller’s attention before making the purchase or during it.
- And a final opinion about the purchase, you can add with your words that you liked the seller or the product.
You can do this process with each purchase or service you contract within Mercado Libre, never forget to rate the user because he depends on you to be able to collect his money and be more active with his sales.
How to make claims in MercadoLibre?
If you need to make claims to the platform or perhaps expose your complaint because a product arrived damaged, the packaging was violated or your purchase simply never arrived, then you can open a claim channel in the purchase.
For example, if you check the option “I don’t have it” when they ask you for the seller’s rating, they will also often ask you for a reason why you did not receive such a purchase and there you can expose the problems or doubts you have regarding the product and the shipping service. . Another way to be sure of tracking your product when making the purchase, you can go to the option to track or follow your purchase or sale in Mercado Libre.
Do not forget to always rate, tell your experience to other users so that they can choose whether or not to trust that seller in question, it is important that your experience is good or bad towards this platform.
If this article interests you, you may also want to know how to change the password of my Mercado Libre account and a complete guide from scratch to recover your account and continue making purchases and sales on the platform.
