Amazon is one of the largest online stores that currently exist and is possibly among the most reputable e-commerce in the world. Millions of people use its platform to make purchases every day, with the possibility of choosing from a large number of products from different departments, such as technology, clothing, food, home accessories, etc. The American giant has quite complete help support on its website to answer all your questions. But, you can also contact by phone.
At this point, even if you haven’t done it, you probably have a family member, friend or acquaintance who has made a purchase through Amazon. The popularity that this store has achieved worldwide is mammoth. The most curious thing of all is that the creation of this business is broadly surprising. It all started as a bookstore business that Jeff Bezos, its founder, started in 1994, but little by little it transformed into a multinational e-commerce as we now know it today.
In these times, we have already become accustomed to online shopping thanks to the convenience offered by these means of consumption, thus providing a fast and free shipping service to your home, as long as you have signed up for an Amazon subscription. Prime. However, one of the advantages of this company is that the consumer is supported by a series of guarantees regarding returns, but it is also necessary to have a good customer service department to solve any problem that may have arisen, since be it due to a delay in receiving the package, a mistaken purchase or a product in poor condition, among others.
How to contact by phone on Amazon?
You may be wondering if Amazon has a direct telephone number to contact its offices, but the truth is that, at least in Spain, there is no way to call the company. No matter how much you look on their website or search in forums, you will not find that number anywhere, since it is not listed on their official website. And if you get it, it could be a scam.
Fortunately, in the event that you want to speak to a real person at Amazon, there is only one way to contact customer service if you cannot find the solution through other means and it all involves asking Amazon to call us. How is this procedure carried out?
First of all, click on this link to go to the help page with all the items you have purchased. Then scroll down to find various sections they can help you with, such as a delivery or return, account settings, or subscriptions. Once you have entered one of these sections, click where it says “Do you need more help?” In the window you will see that Amazon suggests you contact by chat, by email or by phone call. Next, you will only have to click on Request a call now and write down your phone number. You will only have to wait a few seconds until they call you.
Without a doubt, it is one of the fastest and easiest options that Amazon has available to its customers, thus maintaining fluid one-on-one communication with an agent in order to remedy all your questions once and for all.
