Regardless of the operator to which you belong, it is quite likely that at various times they have called you to offer you discounts or better rates. This is something that operators do, who always try to keep their customers as happy as possible. However, there are always better offers to attract new customers, since these offers cannot be accessed by existing customers. This gives rise to a trick to pay less, and we are going to talk about them in this article.
This trick is actually quite old, and the most curious thing about it is that the operators know it more than well, but very few have done anything about it. Of course, this trick is completely legal, so if you plan to do it, you should not worry about it.
A trick called feint portability
The trick we are referring to could not be other than what is known as a portability threat. Explained in a few words, these threats are used by our operator to try to retain us by launching great offers. In most cases, these offers are not even offered in stores or on the web, and in fact, depending on the operators or the rates we have contracted, we may receive some truly beastly discounts.
The way to proceed is really simple. To make a portability threat, all we have to do is, as its name suggests, start the portability procedure of a line to another company (either fiber or mobile). On the Internet we have hundreds of pages that explain how to do this procedure, because there are companies that make it easier to do a portability to them and then cancel it and stay in ours with a better offer.
Once we have started the portability and the other company informs us that the procedure is underway, that is when the “magic” begins. Our operator will begin to bombard us with calls of all kinds to offer us everything in her power so that we don’t leave. The procedure is blind for our operator, which means that it will not know what the other operator offers us or what we have contracted.
Offers of all kinds so that we do not leave
As you can see, it is a simple process that anyone can do. If it is done well, there is also no reason for there to be any negative consequences, since even if we are not convinced by the offer made by our operator for us to stay, we will always have the possibility of canceling the portability and nothing will have happened.
That they are necessary is not a good thing
Years go by and this trick does not disappear in any way. This obviously allows people who know you (which, unfortunately, are not too many) to get offers and rates that your operators are not even offering in stores or on their websites. As we say, this is good, but deep down that portability threats are necessary is very bad news for us consumers.
We are at a point where most operators look more to attract new customers with groundbreaking offers than to keep the ones they already have, even if they have been using their services for many years. This is something that should change in the future, with programs that make customers loyal based on gifts or, simply, temporary discounts (something that is not too difficult to apply).
Most large carriers still have entire departments dedicated to making sure their customers don’t leave, but they still prefer to have these departments at full capacity rather than build customer loyalty so they don’t need tricks to pay less. Some companies like Pepephone or O2 no longer “itch” with these threats of portability, but in the meantime, as we say, the majority continue to do so, and it is something that at the moment does not look like it will change.
