The WhatsApp platform and its application have the function of being a messaging service, but it also has other functions, such as being able to upload your statuses and see what your contacts upload, but if you can’t enjoy this function, don’t worry , you are in the right place. In this article you will be able to find all the information about the cause and solution in a simple way, so that you can start enjoying what your friends upload in their statuses.
What are the steps to follow to see the status of your friends on WhatsApp?
Basically, WhatsApp is a messaging and interaction application, it works based on your personalized or normal cell phone number, with the great advantage that no matter what country you are in, if you have an Internet connection it will be enough, since it does not have the same restrictions of a normal SMS service; In addition to being able to send messages and call your contacts, you will also be able to see the states that they upload, for this you only have to do the following steps:
- Find the WhatsApp application on your cell phone and enter it.
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You will appear in the chats tab, which is where you can send messages and locate the conversations you have, to go to the status tab you just have to slide to the right.
- Once in the status tab you will be able to see the statuses that your contacts have recently uploaded; To enter the status you want to see, you just have to click on the contact that published it. When you see these states you should know that:
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The statuses last 24 hours after they are published, once this time passes you will not be able to see that status anymore.
- Once you see a status, the contact that uploaded it will be able to easily know it.
- You can reply to a status very easily, you just have to press where it says ‘reply’, with this you can send a text or voice message, emojis and you can also send a sticker to your friend through this function.
- To avoid seeing the states of a contact you can silence them, just hold down on the contact’s name and press the silence option that will appear after a few seconds.
- All the contacts that you silence the states will be last.
- Remember that when you mute the states of a contact, it will not prevent him from seeing yours, nor you from his, this function only prevents you from seeing them in the first place always.
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What can be causing WhatsApp not to load the states on your mobile?
There are several reasons why you cannot see the states or they do not load as they should, this can be very annoying, and if you want to solve it, you must first identify what the cause is. There are several reasons why you cannot see the status of someone, one of these may be that the contact is hiding the statuses from you, or it could also be other common reasons such as:
The contact you want to see does not have your registered number
That the other contact also has you registered is a basic requirement to be able to see their statuses, because if your phone number is not among their list of contacts, they will not be able to see your statuses, nor will you be able to see theirs, like this that before worrying, just check with the other person they have you added and ready.
You do not have the updated account
These types of social networking applications are usually updated frequently. They constantly add new functions to it, these cannot appear automatically on your cell phone, they have to be downloaded; To get the latest features you must go to your app store and download them, so you can use your app in its latest version at ease.
It may also be that you already have the function in your app, but it has some malfunctions due to the old version you use, for this reason it is best to be aware of the new updates that come out, since, if you do not you do, over time your version will work less and less.
Updating your WhatsApp is something you should do regularly, because if its functions don’t stop working regularly, among them being able to view and upload statuses, if you don’t download the latest versions of it, the point will come that the app won’t even be able to start on your phone. For this reason, it is aware of whether the developers release a new update, so you will never have these problems with your WhatsApp.
Your contact has blocked or muted you from their statuses
One of the functions that you can use in WhatsApp is to be able to block a contact, this has the purpose of allowing the user to use a good security measure; If the statuses of any of your added contacts do not appear to you, one possibility is that they have blocked you, since when someone places a block on you, any new information uploaded by that person will no longer appear.
Your contact number has been changed
As we have said before, the WhatsApp application must enter a personalized phone number to work, since this is how the system of this messaging app differentiates you from the thousands of users it has, when a person changes their number, they are no longer You will have it added, this could be the reason that the statuses of some of your acquaintances no longer appear, so you should find out if I change my number to register it again.
How can you solve this problem in your WhatsApp account?
In the event that your application begins to give you problems when viewing the states, or simply does not allow you to enter them normally, then you can solve it very easily, you can try the following ways that we will show you below:
Check your internet connection
It is something basic, this application needs internet access to work, without this WhatsApp you will not be able to connect or receive any type of call or message, so if there is no connection of some kind, your WhatsApp will not work, and therefore, you will not be able to see states. To see if you have an internet connection you can do it in the following ways:
- Wifi: in this case you only have to enter settings, once there look for the Wifi options and enter them, from there you select the settings of the network where you are connected, there it will tell you if you have access to the internet or not.
- Mobile data: to verify your connection in this case, you must enter the settings and look for the mobile network options, in these you will be able to know what type of network you have and also if your data is active or not.
- You can also find out by looking at the signal icon on the top of your phone. By entering these settings you can also configure them to save mobile data while using this app.
Check the version of WhatsApp you have
You can do this by seeing the new available updates in your app store, or also if the version is already very old, the application itself will notify you. To update your WhatsApp you just have to do the following:
- Go to your Play Store and enter your profile.
- Once in the profile, go to the ‘Manage device and app’ section.
- Select where it says ‘Available updates’, here you can give the option to update all applications, or you can also search directly for the application you want to update, which right now would be the WhatsApp app.
- When you see the application you want to update, just click on update and wait for the download to finish.
Clear the cache
The cache memory is where the phone stores all the data of an application, sometimes when you cannot see the states, it is most likely that your cache memory is full, if this is your case what you should do is delete it so that it no longer have this problem more, or at least until the cache is refilled. To clear your cache just follow these simple steps:
- Long press on the app icon, this will bring up a small tab with a couple of options, there tap on the app info option; Another way to access the app information is by entering settings, looking for the ‘Applications’ option and there looking for the app you want to see, in this case your WhatsApp and click on it to see all its information.
- Once you are in the information of the application, go to where it says ‘Storage space’.
- Already inside that option you will see another one that says ‘Clear cache’, click on it and wait for it to delete all those files.
Clearing the cache of your device will also speed it up a bit, this is because you will free up storage space, an action that is extremely useful for your cell phone.
Uninstall and reinstall the app
This will always be in case nothing works for you anymore, in case the status problem persists in your app, you will have to resort to deleting the application from your device to reinstall it, this could easily solve the problem, to do it just follow these steps:
- Delete the app, for this keep pressing on the application that you need to uninstall, with this a tab with options will appear, click on ‘Uninstall’ and then confirm the action, you just have to wait for the application to be deleted from your storage. Another way to uninstall an app is through the device settings, when you enter these go to ‘Applications’ and search for the app, enter it and click on the ‘Uninstall’ option.
- Now you must reinstall it, for this first go to the Play Store and search for the app. The application would be WhatsApp in this case, when entering it press where it says download and wait for the download to finish.
- Once the application finishes downloading on your cell phone, you must enter the app and accept its privacy policies’, after this register your number again. If you had active backups you will not lose your previous conversations, once the app is installed again you should not have any more problems.
Try to see them from another cell phone
You can try to see the status on another cell phone, in case you need to see the status of someone in particular, but despite all your attempts they still do not appear, it is most likely that this person is hiding them from you, to always know this you can see if it appears on another phone that also has it registered.