In the last few hours it has been learned that Air Europa has suffered a computer attack through which its customer database could have been stolen. Although the airline is wanting to reassure those users who have flown with them recently, the payment details could have been exposed, so it would not be a bad idea to cancel the cards with which you paid for the plane tickets with them.
The cyberattack has compromised the banking details of some customers, so it asks them to cancel the cards used on the company’s platform as soon as possible.
Cyberattack on Air Europa
The airline Air Europa has suffered a cyber attack in which personal data of its customers has been stolen. If you have recently flown with the Spanish airline, be very careful and take measures, as your personal data and means of payment with which you purchased your plane ticket may have been exposed.
According to the company, “there is no evidence that the leak was used to commit any fraud.” However, cybercriminals have been able to obtain the card number, expiration date and CVV.
As several users on X (formerly known as Twitter) have reported in the last few hours, through messages sent by the company, the cyberattack was carried out this past morning. In these communications, it has recommended that customers “not provide personal information, their PIN, name or any other personal data through any electronic or telephone means.”
It is common practice for a cyberattack to be followed by social engineering and phishing scams. In these, they can pretend to be the airline to collect data under the supposed excuse of carrying out security checks to see if you are one of those affected.
It is recommended to cancel cards
Although right now there is no evidence that they have been used to commit fraud, the most logical thing is not to leave it to chance to see what cybercriminals are going to do with your bank details stolen in this cyberattack. The breach would have affected the payment environment with which purchases are managed through the web, as confirmed by the company’s systems team, so any data necessary to be able to book a flight, including banking data, is exposed.
Chema Blanco
@ChemaBlancoL
Hacking at Air Europa: a security breach allows access to customer cards
The airline notified customers this morning and claims to have stopped the cyberattack https://t.co/9rE2SlXa8yOctober 10, 2023 • 11:08
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In statements to El País, the airline has said that “the data extracted has been exclusively associated with the cards themselves and not with the customers” and that “in no case have cybercriminals accessed other Air databases.” Europe nor have they extracted other types of personal information from customers.”
However, in the email that has been sent to customers who may be affected by data theft, it does consider that they may be subject to unauthorized use of the card, which is why it is recommended that they report it to the Law Enforcement Administration. of State Security.
