Non-payments with our telephone company are not only due to liquidity problems, but also to some problem with the direct debit or with our bank account that prevents the transaction from being carried out successfully. Luckily, with Vodafone it is very easy to solve it.
A technical problem with our banking entity may be more than enough to get our receipts returned. If it happens once, nothing happens, the most normal thing is that the provider of said service will try to carry out a second attempt for free, without causing us any cost. The problem arises when these incidents are repeated over time, ultimately leading to a restriction of our services and including us on a list of defaulters.
Most companies offer their users the possibility of reversing this situation immediately. very quick and easy way, with different methods so that we can pay the bills that we have not paid due to carelessness in a moment, without leaving home. In the case of Vodafone, it offers us different possibilities that we will explain to you below.
How to pay pending invoices remotely
Vodafone offers us two ways to pay our pending invoices remotely: through the My Vodafone application and through a dedicated website that has to resolve these types of situations.
The simplest way is through MiVodafone, since it allows us to pay the invoices that we have accumulated pending during the years. last 12 months. Even if we are no longer customers of the red operator, we will also be able to access this function during the next six months from our cancellation date. To do so, we have to click on the “My Account” icon and access the “My Payments” option in the area below.
The second remote way is to go to the page that Vodafone has enabled this. We must access this address and complete all the information requested, we can make the payment through a credit or debit card. Once we make the relevant payment, Vodafone will reactivate our restricted products and services within a period of less than four hours.
In person
In addition to the two methods mentioned, we also have two other possibilities to solve any non-payment problem in person through the post office or going to Santander Bank to make the entry.
If we choose to go to the Post Office, we have to make sure that it is a computerized office and present ourselves with the ID of the holder informing that we want to make a payment to Vodafone. In this case, the payment can only be made in cash. The line will be restored in less than four hours.
Finally, we can also make a deposit in a Santander Bank account indicating the ID of the owner that appears on the invoice and our telephone number. Or, failing that, with the same information make a transfer to the account ES25-0049-1500-09-2219314266. If we choose this route, the line will be restored within a maximum period of 48 hours.
