HP is positioned as one of the most popular large manufacturers of computers, printers and peripherals. You can find all their products in specialized technology stores, in addition to their official website, where you can also use their customer service section. In the event that you have any problem or have a question, the company offers several means of communication to establish contact with its highly qualified staff, whether by phone, chat or social networks.
Hewlett-Packard Company, known worldwide as HP, is a hardware and software company founded more than 25 years ago that has extensive experience in the manufacturing of computers and technological accessories. Committed to continuing to advance innovation in the digital world and having the best end-user satisfaction experience, the American corporation has enormous customer help support for all types of queries in many of its articles.
Contact by phone
One of the main ways to establish contact with HP is through telephone. If you have had a problem with your equipment or want to resolve a computer failure, the technology company has a telephone number in Spain for both individuals (913754769) and professionals (913754770).
The service time is usually during business hours, specifically, Monday to Friday from 8:00 a.m. to 6:00 p.m. Without a doubt, it is one of the fastest ways to connect with the company, since they can resolve your questions more effectively.
Additionally, you can request information from sales support for individuals at 912 158 091, or for professionals at 912 158 092. This department is open from 9:30 a.m. to 6:00 p.m., Monday to Friday (except holidays).
Chat online with an agent
If you are not comfortable making a call, you can always opt for the alternative of using a virtual assistant. You will only have to enter this link and choose one of the topics that they propose to help you with more precision. In certain cases, you will have to provide all your customer information or provide the serial number of the product you have purchased.
On the other hand, you can start the chat again in case you have not received a resolution to your problem or ask directly about the reason for your question.
Access the website
If it is something that has an easy solution and you do not want to get on waiting lists because the call service or online chat is saturated, it is best to access directly to the HP support website and search for the information that interests you.
You can go to Contact Technical Support and create a registration account to see the available assistance or go to the FAQ section from the Store to review your orders and visit the Customer Support Center, in which section you can find driver installation. software, PC and printer support, or enter a topic in the website’s knowledge library.
Write on social networks
Finally, the last resort is to contact HP Spain through their active profiles on social networks. It is not the most recommended, since informal queries on a simple topic that do not require too much effort are usually addressed.
In this way, the company has several accounts open on different social platforms. You can write to them all your concerns by X (Twitter), instagram, Facebook either YouTube.
