The different mobile companies that operate in our country have changed some of their policies to help people affected by DANA recover normality in the shortest time possible. Movistar has announced that duplicate SIMs requested in the affected areas become free.
The telephone companies They are making a notable effort to recover their infrastructure in record time to be able to offer all customers affected by DANA coverage on their connections. Although it has not yet been possible restore full service, In several areas you can now use your mobile phone relatively normally.
However, this has not been the only initiative they have carried out. During yesterday afternoon, Movistar took another step and announced a change in its conditions that will allow affected people to request a duplicate SIM at no cost, completely free of charge.
Free SIM/eSIM duplicates with Movistar
He blue operator has used its in all Movistar stores in the Valencia and Albacete areas.
Movistar Spain
@movistar_es
Dana UPDATE
⚪Customers affected by DANA who need a duplicate SIM/eSIM card will be able to obtain it free of charge in our stores in Valencia and Albacete.
⚪Our teams continue working and have already recovered 93% of the affected fixed service and more… https://t.co/llXISyOPaV
November 6, 2024 • 17:55
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A good gesture on the part of Movistar that allows all those who have lost their mobile devices as a result of the storm to be able to recover their number without it costing their pockets. It should be taken into account that the cost of this service is €14.50 for all the clients of the Spanish company, so it can be a small relief for all the people affected.
Work continues to recover infrastructure
In the same message that the blue operator published to inform all its clients of these measures, it also took the opportunity to inform how the evolution of work that they are carrying out to recover all the infrastructure that was offering service to customers in the affected areas.
Movistar has confirmed that the technicians are still working and have already recovered the 93% of the fixed service affected. In the case of mobile, work is progressing at a somewhat slower speed, but it has also been possible to recover more than 84% of the mobile service. A good demonstration by the Spanish company to continue offering everyone the best possible service.
Movistar, As well as the rest of the companies, they are using their social networks in recent days, not only to answer the usual questions of their customers and help all those who have been affected by this natural catastrophe, also to report on the progress that is being made. carrying out and to report on the different actions they are carrying out with the aim of being able facilitate a return to normal as soon as possible. Therefore, it is advisable to be attentive to follow the evolution of the work and the possible developments that our company offers us.
