Google Drive is one of the first platforms that comes to mind when talking about cloud storage services. With a free account, we have up to 15 GB of space to save files and even edit office documents without having to download anything extra. What we store from the computer, we can then open from the mobile phone or tablet and vice versa, which is a great advantage. But what happens if the Google Drive files don’t finish syncing from the smartphone?
Google Drive is compatible with countless devices, including mobile phones. Most of us use the platform from the PC, but there are times when we have to urgently transfer the documents from the smartphone. Either because we don’t have a pen-drive, or because we believe it is a faster way to send files to the computer. In these cases, we may face the problem of the file not loading quickly or giving an error.
This may be because Google Drive has not synced correctly on your smartphone. If this situation happens to you, don’t despair. Most times the solution is quite simple. We show you some ways to ensure that files from the cloud storage platform link well on your mobile.
Bad internet connection
One of the most common problems that usually makes it difficult to synchronize files in Google Drive is usually a poor Internet connection. If the WiFi network you are connected to is weak or spotty, it may be impossible for the app to access documents saved in your account.
Before trying any other solution, make sure the router’s wireless signal is working. If this is not the case and you are in a hurry to access Google Drive, deactivate WiFi and use mobile data for a moment until you access the file you are interested in and make the relevant checks or changes.
Little storage space on your phone
Another reason why Google Drive could fail when trying to synchronize on your mobile is that you do not have space left in the internal memory of your smartphone. Even if the platform’s storage is in the cloud, it could cause problems when loading on the device and, therefore, they could be preventing pairing.
In this case, you will have to free up space. You can do this by deleting apps you don’t use, moving photos and videos to a microSD card, or deleting files you don’t need. The best way to carry out this process is to go to “Settings” > “Storage”, since there you will see everything on a single screen.
Google Drive Settings
Sometimes the problem has nothing to do with the smartphone, but with the Google Drive settings. If you are away from home and you cannot use WiFi or the signal is not the best, you will most likely turn to mobile data. On some accounts, the ability to sync files with gigs is restricted and you would need to change it.
If you need to do it, just go to the “Settings” of your Google Drive account, which can be found by clicking on the three horizontal lines in the upper left corner of the application. Once inside, look for the “Data usage” section. If “Transfer files over WiFi only” is enabled, have it also sync with mobile data.
Google Drive cache
The data collected by the cache helps the application load better. However, with continued use, it is normal that files end up being saved that do nothing but take up space and affect performance. This can affect Google Drive and that is why it is advisable to clear the cache from time to time.
The process to do so is very simple. You just have to enter the settings of your smartphone and enter the “Applications” section. Then click “See all apps” and search for Google Drive. From there, you can clear the cache and, in theory, resolve your syncing issues.
