Uber is one of the most used applications internationally. And with good reason. The services provided in Uber for quick trips without much complication or the orders that you can make through Uber Eats are unmatched by any other company in terms of simplicity and convenience.
Basically they are services where you get exactly what you expected in a good way, so in any eventuality we must know how to recover the Uber account or password to continue using it.
As mentioned above, being a service that is used so often, you have to take care of your account from any kind of failure, as well as if someone else is using it. So, if you have had problems with your Uber account at some point, you have come to the right place, because below we will show you how to recover your Uber account or your password if that is the case.
However, it is worth noting that one thing is to recover your password and another is to recover your account, so we will explain the two separately. Ready? Go!
How to recover your Uber account?
It’s likely that your Uber account has been deactivated for reasons beyond your control, and if so, you may find that you can’t get into it. In this case, you have to take into account the reasons, because these are the same ones that can possibly prevent you from returning to your Uber account. Among these same reasons is that you are using an email that may already be in use by a different account.
In this case you have to go to the Help section on the Uber home page and then click on “My phone number or email is already in use”. All you have to do here is fill out a short form and Uber will contact you.
On the other hand, there is a possibility that you have violated the Uber Community Guidelines, which is something more serious and you may be able to have an Uber account again. Among these offenses is that you have damaged the vehicle or that you have used foul language with the driver. This will put you out of the game with Uber.
However, if the reason is one of the above or another, the process to reactivate your account is as follows:
- Go to the official Uber website, and in the Help section go to the “I can’t log in to my account” section.
- Next you will have to complete a form with some of your personal information, including the telephone number to which you have linked the account.
- Then, you will have to describe two trips that you have recently made through Uber. This is done in order to verify your identity and protect your data. Here we recommend that you be as detailed as possible with the Uber team.
- Finally, send all the information and wait for the response from the support team, which will contact you shortly.
How to recover my password?
On the other hand, if the case is that you have forgotten your password or want to recover it in some way, the process is also very simple and secure. You just have to follow the following step by step.
To start, you must enter the official Uber website and enter the User Help section and then select “I have forgotten my password”.
Next, you will be asked to specify your email address as well as your mobile number. Submit this data.
Soon you will receive an email to your inbox with a link which, following the instructions on the screen, will take you to a page where you can reset your password with a new one. Make sure you select one that is secure and one that you can remember.