Many times parcel companies are not very responsible regarding our shipments; since they can be lost, broken or damaged and they do not want to be responsible for what happened. It is true that it would be good to have the option of having it delivered to our home or work, in this article we will see if this is possible, if we can request a home collection of our purchase through the free market.
On the other hand, it may happen that we are not at home and we receive a package; In that case, we recently did an article answering that other question.
What is a home collection?
It is a service that can be requested from the comfort of your home, or work, to facilitate your shipments or receive your purchases, it can also be used to send things to your loved ones, family, friends, or it can be used for your clients in the case of a free market to make it easier for everyone to deliver products.
It is important that you also know the responsibilities of package deliverers so that you are not surprised by something during the process.
It does not matter if you are a natural person, or a company that needs to request the service, it is also estimated that they have certain documentation requirements to perform the same. Needed; name and surname of the recipient, as well as their telephone number, email, ID, address and city.
In the case of the package, it is necessary to inform about its content, the measurements expressed in cm, approximate weight and the declared value of said merchandise. Having all these will facilitate the sending of our package, since if we are missing any information, it may be left behind pending sending.
A company that is in trend and provides the delivery service is DiDi Delivery, if this company operates in your country, it is also a good option and you should evaluate its process.
Is it possible to request a home collection of a Mercado Libre package?
The answer to this question is yes, and the process is very simple, Mercado Libre helps us in this since it gives us reliable options, the ones we need to protect our merchandise and makes us all satisfied, both the client and the seller. In case we want to request the collector at home, this is requested by the client, but the seller is the one in charge of carrying out said process.
The first thing to check is if the sale is made by market sent, only then will it be possible to print the label, to locate it we go to the menu where it says “Tasks by Batch”, we click on “Label Issuance”, then we click in “Generate Labels”, the menu for issuing the labels will appear,
In which we must place: the name of the account that made the purchase, then in the shipping form we place how we want to send the order, and the day and time we want the package to be withdrawn, we click on the magnifying glass search for the orders to appear in order to select them in order to issue the labels.
Once this is done, we proceed to request the collection, we do this by going to the sales, we select the one that we will proceed to send and click on “request collection”, a menu will open where the shipping company will appear, we must select the day and the time we want the package to be picked up.
Once this is done, we proceed to pack, we must be very careful with this since we do not want the merchandise to be damaged, we identify our shipment with the label that we printed at the beginning, we must be aware and avoid placing tape, even if it is transparent, on the bar codes, To avoid problems with the reader of the same, we must also be careful that they are not folded or wrinkled.
As we have seen, it is very simple to request the home collection of a package in the free market, in simple steps you can make your request and thus guarantee that you will receive your parcel in the comfort of your home. If you need to solve other problems such as credit card acceptance in Mercado Libre, we can also help you on our blog.
