Do you have Movistar fiber and you get less megabytes than you have hired? It is one of the most common problems and best of all, it can have an easy solution. Before you want to contact customer service, in addition to taking into account the equipment that is needed to obtain a good Internet connection experience, it is also necessary to know the homemade methods that increase the navigation speed and what other external factors worsen it .
Many times we wonder why the internet megabytes that we have hired for our home do not get to us. With Movistar you have the possibility of acquiring a fiber rate of up to 1 GB, but the truth is that, when establishing a connection, we may feel a performance drop on our devices, since it is difficult for them to load the web pages well or The wifi does not work properly.
Apart from knowing the theory on how to properly place our router without interfering with any other electronic device or is exposed in a good area so that the signal is uniformly distributed by all parts of our home, it is also necessary to make sure what are the Better elements to favor a good connection, such as the type of Ethernet cable, a compatible network card or a computer with the recommended requirements to enjoy 1 symmetrical GB of up and down.
Check the components of your computer
It is possible that your laptop or desktop computer is not powerful enough to obtain 1 GB of connection to the network, so it is priority to make sure that they meet the conditions that are shared through the Movistar community forum:
- Ethernet cable category 5e or higher.
- 1000 Mbps network card.
- I5-7200U processor (Intel) of seventh generation or higher. In AMD equivalent.
- 8 GB RAM.
- Windows 10 or Windows 11 of 32 or 64 bits.
As you have seen, your devices must be perfectly adapted to the stipulated connection standards so you can be receiving the maximum speed you have hired with the blue operator. Otherwise, you will present some signal reception problems that could reduce the speed when navigating your favorite websites or accessing streaming applications to play series and movies.
The router can be the problem
Another of the elements that may be expressing errors in the descent and up of the connection of your house is the router itself, so what you can try is to enter the router configuration and open the TCP and UDP ports that can help to solve Numerous situations in which you are suffering a speed reduction, such as online game or downloads.
If none of this has served you, it is necessary to verify that it is not deteriorated or in poor condition and thus not deal with permanent failures. Therefore, if you connect it with an Ethernet cable to a computer and less than 1 GB continues to arrive, contact Movistar so that they are the ones that manage the incidence. In the best case they will assign you a replacement of a new router with better performance than the one you had previously.
