The O2 Cloud service offers us the possibility of saving all our documents, files and photographs directly on a virtual hard drive. Although it is limited to 500 GB, it may be more than enough for many of us. However, it is important that you pay close attention to the conditions to avoid unnecessary surprises.
He O2 cloud service allows us to have a completely free virtual hard drive with a storage up to 500 GbAlthough the blue operator does not allow us to expand this capacity, it is a good option to always have on hand those files or documents with which we do not interact on a daily basis, but we want to be sure that we will be able to access them through our different devices when we need them.
O2 has no permanence in none of its rates. And therefore, we can change companies whenever we want. If we do, we will lose access to O2 Cloud. But the company will allow access to all the content for 30 days so that we have enough time to be able to make a backup of all the content we have stored. However, leaving the company is not the only reason for losing access to this service.
Only for fiber and mobile users
We must take into account that O2 Cloud It is a service that the company offers only to customers with Fiber and Mobile rates. Therefore, in the event that you are the holder of a convergent package and decide to cancel the fiber and contract a mobile-only or fiber-only rate, you would not be able to access this virtual hard drive. For practical purposes, O2 would manage this situation as if you were changing operators and, therefore, the 30 day period that you should keep in mind when backing up all content.
O2 Spain
@o2es
@arebollom Hello @arebollom The O2 Cloud service is available exclusively for O2 customers with a contracted fiber and mobile product and in the event of a change to a rate that does not contain both services, it would be deactivated.
July 28, 2024 • 18:55
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Although it is common to fall into the false belief that while we are O2 customers, we will be able to access whenever we want This virtual hard drive, The reality is that this is not the case. The condition is that our mobile line is associated with a convergent package. Otherwise, O2 restricts access and we cannot use it.
More precautions
In addition to the obligation to have a convergent packthere is a second indication that we should also know to avoid surprises at the most inopportune moment. According to the information that the company has published through X, the service would also be cancelled in the event that we have processed a change of ownership of our line, while maintaining the fiber and mobile package.
O2 states that when we request a change of ownership, “The product suffers a decrease in the current ownership and increases with the new ownership”. In this case, too offers 30 days to be able to access the content to make the corresponding backup copy or delete it.
Although these are all conditions that are duly warned by the operator, it is worth taking them into account. avoid problems when we want to change the rate or even the ownership of the service. In addition, it is always advisable to have backup copies of everything we have stored so that we have a backup in these types of situations.
