Suspending the fibre service is one of the best options we can find with most operators to avoid paying the corresponding fee during the summer. A solution that will allow us to better manage our personal finances. But it is important that we look carefully at the conditions, since not all operators offer us the same ones.
Although it is not a very well-known service, the reality is that most operators offer it. These are the temporary suspensions home internet contracts. An option that allows us to avoid paying our network fees during those months when we are not going to use it, as is usually the case during the summer holidays.
However, and despite the fact that, as we have mentioned, many companies offer us this possibility, the conditions between all of them vary. Therefore, it is always important that we find out which ones are the implications that they have and how we can best manage it to avoid unwanted surprises. This is precisely what can happen to us with Finetwork, since its conditions are somewhat more rigid than those found in the rest of the operators. Remember that you can check all their rates from this link.
The case of Finetwork
Finetwork gives its clients the possibility of suspending the fiber service to their clients at specific times of the year. However, it is important to know that this suspension is only allowed during periods of calendar monthsThat is, we cannot suspend the work during the second half of August and the first week of September, coinciding with our holidays, for example.
In addition, Finetwork also warns that if we have only requested the suspension for one month, we will not be able to reactivate it in the event that we cancel our vacation and return home a few days earlier. We will have to wait until the requested period ends to be able to have internet at home again. This condition is not simple in longer periods, If we request the suspension of the service for several months and, finally, we return home earlier, we will be able to recover the service. Although, of course, it will have to have been for at least one month.
It is important to be well aware of this limitation, since in the event that we work from home and we are not going to be away from home for 30 consecutive days within the same month, It is probably not worth enabling this option.
Maximum of three months
Finetwork also sets a maximum time that service may be interrupted. In this case, the duration of the temporary suspension contemplates a maximum of three months within each calendar year. These three months can be requested in a single period or in several of them, provided that the a minimum of one month.
In addition, the operator also highlights that during the period that is included within the temporary suspension, the stay is also interrupted during these months and resumes once we return to enjoy the fiber service. Therefore, it is obvious that this instrument cannot be used to try to achieve a shorter commitment.
Finally, the cost of temporarily suspending fibre is five euros per month, as service maintenance costs.
