If you have contracted a mobile line with Pepephone, expanding your offer by adding fiber to have a combined pack is extremely simple and, furthermore, it is not necessary for us to contact customer service to have the appropriate product.
Most operators offer the possibility of adding different services to the mobile line. Among them, for example, fiber optic for our home. Although it is common for us to find combined packs that we can contract once we choose the operator in question, it may also happen that at the initial moment of contracting we do not have the need to add fiber or that we have some pending permanence that we must fulfill beforehand. of being able to change companies.
In all these cases, Pepephone makes it very easy for us when we want design a more complete pack in which both our mobile lines and fiber service are included. In addition, it is not necessary for us to contact customer service and have to wait a while for them to assist us, but the entire process can be carried out directly through the website in a matter of minutes to be able to arrange a Appointment with the technician who will be in charge of carrying out the process.
Pepephone
@pepephone
@newmornin Good morning newmornin!
You can add the fiber directly from WEB 👉 https://t.co/IlugsrPpyT. If you have any problems, write me a DM and we’ll take a look at it 👀. Thank you!October 13, 2024 • 11:34
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This is how you can add fiber to your mobile line
It was a user through X who made the query to the operator, not finding any option from the personal area to add said service. From Pepephone they have confirmed that it is not necessary to let’s access that area To make the link, we only have to choose the rate that interests us through the website and click on the “I want it” button.
Next, the system will verify that the address in which we want to install said fiber is located under the coverage offered by the company and will allow us to add it directly to our customer profile. All through a process that is very simple and that, thanks to having all our data, it can be done in a few minutes.
How long does it take to install the fiber
Once we have made the contract, the next step is to wait for the operator to contact us to make an appointment with the technician who has to carry out the relevant installation in our home.
Although the whole process is quite fast and in a few days we will have everything correctly installed, Pepephone has up to a maximum of 30 days for the entire installation to be completed and we can use our internet connection at home normally.
It is worth remembering that Pepephone offers fiber through its own network and through Movistar in those areas where its infrastructure is not enough, so the process may be significantly different depending on the specific zip code in which our home is located. . However, in the most cases It will be ready to use in a few days.
