In the last 10 years, we have seen that technology has had many advances, something that caused an impact on the world population was the updating of televisions, where are the Smart TV models, the most famous today being brands such as Samsung or LG. This is so because these teams are manufactured with different software, such as knowing what operating system your TV has depends on the factory. Like all of them, it allows them to function, even, as an Android or any of their own software.
Of course, it is to imagine with other equipment, it is normal for Android Smart TVs to have failures and problems when it comes to working. For this reason, in this article some common errors will be mentioned, such as when they get stuck in the logo, it does not turn on, image problems, physical failures in the hardware and any other error when starting the computer; and the solution of each of them.
Why does my Smart TV stay on the logo when I want to turn it on?
Sometimes the failure is temporary and actually a reset helps to eliminate the problem. It is clear that the above is the most common, so you should not panic if your device stays at the logo or does not turn on and nothing is seen. On the other hand, a failed software update may be responsible for the problem. In other words, if you upgraded the Firmware in the wrong way, the TV may fail to boot up and stay at the logo. It is unfortunate that, many times, this requires that the technical service take care of the case.
Finally, another reason that the TV stays on the logo or frozen, is that there is physical damage to the hardware that causes the problem. This problem is rare, but if you think it is the reason, it is best to use the Smart TV warranty or go to a specialized technician.
Firmware update bugs
The most common error present when updating the firmware or Android software of the Smart-TV is that the download is not completed or for some reason the connection is interrupted, resulting in a missing file in the firmware update. This generates image problems as an error or the equipment does not turn on. Within the recommended list is: download the package again, restart the TV or run the update through a USB flash drive and as a last option forcefully download the update.
Presence of malware or computer virus
It is possible that your Smart TV is in the presence of a computer virus, due to the download of malicious applications. This is a very common problem since the implementation of smart software such as Android, which in the worst case interrupts the proper functioning of these devices, showing image problems or causing the Smart not to turn on.
To find out if your TV has malware, follow these steps:
- Go to TV settings,
- Find the general section
- Followed by managing systems
- after security,
- monitoring,
- They go to the scanning section
- There is equipment, it will detect by itself if it is infected it will solve the problem. This happens with televisions that have an integrated antivirus, usually the brands that bring it belong to Samsung or LG.
malicious applications
Although online stores have a very high level of security, with rigorous procedures for the permission of the sale of applications. In some cases, APKs leak that have goals beyond what they want to sell. There are other occasions where an application is presented, infected or within its “terms and conditions”. There are some that allow access to personal information or to register for subscriptions to pages without the consent of the users. In other cases, it can even generate image problems on the device, which is why you must be careful with the applications that you download on your TV or on your Smartphone for interaction on the computer.
How to solve the problems with the ignition of my Smart TV?
One of the main errors that occur regardless of the brand or model. It is that even if we give the order to turn on the television, it shows image problems, it stays in the logo or it just does not turn on. In general, the solution at this point is quite simple, check on the Smart remote control that it is in the correct input in the “TV/VIDEO” option.
Another very common problem is that our Smart TV does not detect the Wi-Fi network. This is something that happens in the first few seconds of turning on the TV. So, when it turns on, wait a couple of minutes for it to connect, in case it still doesn’t connect, add a direct Ethernet cable to the Smart input. On the other hand, many times a problem occurs similar to the one we explained at the beginning that the screen is stuck, but that is when you start it.
In this case, it happens that it freezes and shows image problems while the TV is on and ends up turning off, it may be an error that occurs constantly. To solve this problem quickly, you could try to prevent the TV from overheating, either due to excessive use or due to very high temperatures in the room where the Smart TV is. So, you can solve it by putting a fan to help cool down the hardware of the TV or letting it rest for a while.
reset screen
As these televisions are now manufactured with an operating system, the same as the one used by phones. Where you can even download apps from the Play Store, many times that operating system tends to fail. Then the TV won’t turn on, won’t boot, or shows picture problems. When the screen stays at the logo and does not go beyond there, it is due to a software update error. The solution to these problems will depend on whether this device has Android and also on the brand or model of your Smart TV, as they vary according to the manufacturer. So, it is best to take a long look at the manual, where you will find the solution to a problem with Android.
In the event that your Smart TV does not have an Android operating system, the rest of the models have a small button on the back to reset the screen. If you want to touch the button that is like the ones that Internet modems bring, you must do it with something thin for 30 seconds with the screen on and restart it.
However, it could happen that your Smart TV model does not have a button to restart the equipment, or reset the screen. Therefore, we will have to use the remote control. You just have to press the Menu button for about 20 seconds and it can be restarted; if it asks you for a password, it is most likely 0000. If none of these solutions work for you, it is most likely a bigger damage. In these cases, it is best to go to a technical service center. On the other hand, these are not the only problems that could appear on your Smart TV and manifest on its screen.
recovery mode
This varies by manufacturer, if you’re searching and don’t see any information about it, you can try pressing the ‘Ok’ and ‘Back’ buttons at the same time while the device powers on. In fact, it is recommended that you unplug the Smart TV and keep both buttons pressed before plugging it back in. If the Smart TV has problems, you can try this method. Move between the options and activate the one that you think solves the problem. The Wipe data/Factory reset alternative is also recommended, which will return the device to default options. Just be careful when making any changes.
What to do if the screen of my Smart TV stays black and does not turn on?
The first solution to take into account is to enter Recovery mode, since unlike the error presented by the television that remains in the logo. In this case it only shows image problems and nothing is seen or it does not turn on. To do this, be guided by what we told you before. Since the procedure is the same in most Smart with Android. There you can return to the factory settings of the Smart TV, which surely helps when it stays at the logo or if the screen is black.
In any case, if you cannot do the above and the TV still stays on the logo or does not turn on, it is best to use the guarantee or go to a specialized technician or go directly to the manufacturer.
TV Atvio stays in the logo and does not turn on
There are several reasons why these devices such as the Atvio present this problem. Among them, it might be a temporary crash of Smart-TV Atvio, then the immediate solution would be to restart it. As a second cause that the equipment stays at the logo or does not turn on, it is a failure in the update, in this case the solution is to go to the technical service or guarantee. Finally, it is usually a malware, here you can do an analysis as we mentioned before in another section. If none of these options restore your “Atvio” television, always remember to go to the company’s technical service.
Solve Mitsui that stays in the logo and does not turn on
As with other brands such as LG or Samsung, how to solve the problem that the TV stays on the logo or does not turn on. It is similar, because these procedures often look alike. So if none of the points touched on in the entire article have worked to reset your computer, the best thing to do is go to the technical service.