In many countries, Uber is a very important application and service, since it provides its customers with very safe and reliable transportation packages, providing unique comfort. This wonderful service is worth trying. But suppose you already have the uber service active, and you have lost or changed your phone, how can you recover your account?
Well, we have the solution for you, in this post you will learn how to recover your account and change the phone number yourself. In the same way, we will help you to know what are some common causes for which an account is deactivated. Read on with us to find out more.
Why was my Uber account deactivated?
- Your phone is already in use: what does this mean? it is simply that you may have inadvertently created another account with the same phone number, which causes you to break uber’s rules by processing the deactivation.
- You broke the community guide rules: You may have simply broken the uber rules by using inappropriate language or inappropriate behavior on mobile, which leads to your account being deactivated later.
I lost or changed my number. How do I get my Uber account back?
You may panic when you don’t know how to recover your uber account, since none of the previous account deactivation options apply to your case, but don’t worry, we have the solution for you, follow the step by step that we offer you and you will have your account recovered in no time.
- You must first enter the uber web help site that is provided to users, and go to the “I can’t log in to my account” section.
- Then a form will appear that you must fill out, complete it with data such as: your name, surname, and the telephone number that you had associated with the account.
- Next you will have to describe how and what have been the last two trips you have made in the uber App, why? Because in this way it will be possible to verify that this account belongs to you, the more details you give the better, in this way they will protect your account.
- Finally you click send.
all this information will arrive at the uber call center, then this team will verify the information and provide you with the right solution for you. Don’t despair, you will have help as soon as possible, so you can use your account again and earn a free ride on uber.
How can I change the phone number on my Uber account?
Driver
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If you already have your license to work at uber, then go to the uber application, when you enter you must click on your profile picture. Once there, you must click on the account option.
- Then you must click on the option to edit information. Select the number that appears there, delete it and enter your new number.
- Select save and immediately uber will send you a text message with 4 digits verifying if it’s you.
- In this way you will have already changed your phone number in uber.
Customers
- You must also go to your uber account, and enter the 3 lines that appear in the upper left
- Then you must click on settings and within the menu you must click where your old phone number is. Delete the old number and enter the new one.
- And you will be sent a 4-digit verification code confirm and voila.
- In this simple way you will have already changed your phone number in your uber account.
Uber is a great company that gives job opportunities to many people. We hope that all the information provided will be very useful to you, leave us your comments below, and remember to share this article with your acquaintances, so we can continue making more content for you.
