Amazon has become, on its own merits, one of the best options when buying all kinds of products since it covers practically all the categories that we may need, both occasionally or regularly, although it does not always offer us the best prices on certain products. Plus, it’s very easy to return anything you don’t like with no questions asked.
When buying from local businesses, it is most likely that when we want to return a product, they will give us some kind of problem, even though they are obliged to accept the product and return the money, so many people end up settling for what there is and not demand the return of the money. Returning a product on Amazon is as simple as following the steps shown below.
How to return a product on Amazon
As we have commented above, to return a product that we do not like, has arrived with broken packaging, the product is defective, has imperfections or simply because we bought it to test it, we just have to access the section of the web where we can return any product and to which we can access from this link and then enter the details of our Amazon account.
Next, click on the My order, delivery or return section. Next, all the products that we have recently purchased on Amazon will be displayed, regardless of whether they are still available to return completely free of charge. Amazon allows us to return all the products we buy within 15 days of receiving it. However, in certain periods of the year, such as Christmas, the term is extended until January 15, as long as we generally buy the item in mid-November.
To return any product, we just have to click on it to access its details and then click on Returns and refunds. In the next window that appears, click on How to return and product and at the bottom, click again on Start a return or a replacement. In the next window, we must select the reason why we want to return a product and in which we can choose the reason we want. Regardless of the option we choose, we will not have any problem making a return. We must also select if we want to receive a refund using the same payment method or if we want them to add that money as an Amazon gift voucher to use in future purchases.
In the next step, we select whether we want to take the package to a Celeritas center or wait comfortably in our house for a delivery man from Sur to pick it up. Once the process is finished, Amazon will send a label to our email that we must show at the Celeritas center that we have chosen to deliver the package or to the Seur delivery man who will come to our house to pick up the package and make the return. The refund of the money will be made when the package arrives at the Amazon facilities, a process that takes 1 to 2 days if we use Seur to return the package. But, if we go to a Celeritas center, we will receive the refund a few hours later.
