Why can’t I make video calls on Instagram?

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Instagram has grown a lot in terms of the number of users in a short time. Making video calls is one of the functions that brings us closer to our friends today. If you have problems with this and you cannot make video calls on Instagram, we will give you some solutions.

Why can’t I make video calls on Instagram solution

It may happen to you that you have some problems making video calls on Instagram or it suddenly stops working. If this has happened to you, try some of these tips:

You must have a strong and stable internet connection. Although making video calls can be a lot of fun, the truth is that it uses a lot of data, since you have to send live images and sounds.

Clear Instagram cache. To do this you must enter the “Settings” of your cell phone, and look for the “Application Management”. Search for Instagram in your applications to see the information of it. Hit “Clear Cache > OK.

Uninstall Instagram and reinstall it. It can happen sometimes that it is working improperly and with it it is as if we were restarting it.

If you have Instagram Beta Tester on your device, delete it and switch to the original app. It is true that if you have a beta application, the updates arrive first, but most of the time it does not work correctly.

Check the permissions. In order to access all the functions of Instagram, it is important that you have granted the permissions to the app to be able to access the other applications of your device, such as camera, storage, location, audio, etc.

If after you have reviewed all these options, you are still able to use all the functions, please report the problem. To do this, click on the avatar of your profile. Then tap on the options menu at the top right. Find “Help > report a problem > write your comment > Report a problem.

video calls instagram chat

How to make video calls on Instagram easily and quickly

To be able to start a video call on Instagram we are going to start from the app looking for the person or people with whom we want to talk. Remember that only from the mobile and Windows application it is possible to access all the functions.

Instagram allows you to make video calls individually or in groups. To make an individual call, we are going to enter the app. Tap in the top right to access conversations.

In case you do not have a previous conversation with that person, you can search for it with the username from the search bar that you have at the top of the screen.

Once inside the chat, touch the video camera button that you have at the top next to the username. When the other person accepts the call, you will be able to see their face on a shared screen.

If what you want is to make a group video call, you will enter the app. From the conversations, start by clicking on the video camera that you have on the right at the top of the screen.

instagram video call several people

It will take you to a contact list of people you follow. Scroll through the list or search for them by username from the search bar at the top of the screen.

As you choose the people you want to add, click on their name so that they have a light blue checkmark to their right. When you’re done, press “Start” in the top right.

You will enter a chat where you can talk. From there you can notify the other members that you are going to make a video call.

To start, click on the video call icon at the top right. As they join, the screen will split so you can see them all.

From there you have various functions that you can access while you are in a video call. You can add some filters to your video, minimize the screen so you can still use your device on and off Instagram, take screenshots, mute your microphone, etc.

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