The arrival of Bizum to Spanish banks represented an unprecedented paradigm shift. Now, we can send money to any national number in a matter of seconds, avoiding the classic waits that we encountered some time ago when making transfers.
Bizum has become one of the preferred options for many of us when we have to carry out any money transfer. With it, we can pay off debts for a dinner, send the money to a friend to buy us a ticket to a concert or make different payments for our daily lives. And in recent years it has made important advances, being increasingly present in a large number of daily operations.
Although its operation is very simple and we can familiarize ourselves with the service in a few seconds, most of the problems come in the linking process. Specifically, one of the most common errors arises when the “Your number has already been registered in Bizum”. But how can it be solved if not? Bizum has shared on its Instagram account the two situations why this error can occur.
Did your number belong to a family member?
One of the most common reasons that explain this error is that our number had previously belonged to a family member. If this could be the cause, our family member should cancel profile e Bizum associated with our phone so that, later, we can register the same number with another entity.
This entire operation can be carried out directly from our bank’s application. Specifically, in the Settings menu. Depending on the bank we work with, there should be a tab reserved exclusively for Bizum. From there we must proceed to the aforementioned descent.
If it is a new number
But what happens if our number has never belonged to a relative previously and this error is still showing? In this case, Bizum explains that the previous owner of said number probably did not delete the corresponding number from Bizum and if it has been used recently, it is likely that the system has not yet been able to update.
In this case, Bizum recommends that we go to our bank to explain the situation. In order to recover normality in our terminal, we should start one non-commercial dispute by our number in our own bank. Remember that in order to start it, you must provide documentation that verifies that the number we want to register belongs to us. The most common document in these cases is usually the contract itself. But we can use any other one that confirms that, indeed, we are the owners of the number we want to register.
The normal thing is that the bank does not take long to offer us a response and in a few days, we can have access to Bizum normally. In the event that we encounter any other error other than the one indicated, it is recommended that we contact our entity so that they can help us.
