Apple asked me €650 to repair the glass of the camera. In an unofficial store they have been €39

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A fortuitous accident with the iPhone 14 Pro ended with one of the camera glass broken into a thousand pieces. Today I am going to explain to you Apple’s disastrous response which, due to its rigid internal rules, only offers to carry out a repair valued at 650 euros for a simple glass of a few centimeters. Luckily, in an unofficial store they have made me the complete change for 39 euros.

When you buy an iPhone, you do it for many reasons, from the design to the performance of the equipment, going through the complete ecosystem of applications or the technical service. However, some decisions by the California company are, to say the least, difficult to understand. Terminal repairs are excessively expensive, costing half of what a new mobile is worth.

650 euros to repair a mobile of 1321 euros, are we crazy?

It all starts with a random hit from the iPhone 14 Pro that ends with the glass of one of the three cameras broken. From the outset, one thinks that a simple change of glass should be enough to correct the problem and continue using a terminal that has neither caused problems nor is giving them as a result of that blow. That is to say, no other component of it has been affected, only that small round glass.

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JaviZone 🚀

@JavierSanz

Apple asked me €650 to change this glass (because they had to change the entire back). In the end for €39 and in 1 hour of clock solved and the perfect camera. Everything in ZOO. It is clear that the official service is a real ********* https://t.co/9ttO9W5G5z

September 07, 2023 • 11:02


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The next step is to go to an Apple Store for help, something that doesn’t quite go as well as one expects from a brand like the one with the bitten apple. The expert tells us that the problem can be solved, but that it is necessary to change the entire back of the terminal. This would mean a disbursement of 650 euros.

The problem is that changing the back costs 50% of the value of the terminal, something totally crazy in my opinion. We are not doubting that this may be the cost of repair in case of having to change internal components, but a simple back cover cannot have this exorbitant price.

Luckily, everything has a solution and I just had to find another store specialized in repairing mobile phones. In this case I went to Zooo who charged me 39 euros for the repair and changed the camera glass in just 1 hour. What Apple made it difficult for me to solve and wanted to charge me 650 euros has been fixed by a simple mobile repair shop in less time and for less money. It’s to make you look at it.

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