We pay month by month for the use of the Internet or mobile phone. Generally, it is a fixed price but not always. There may be charges on our bill that we are not clear about what they are or why we pay them. If you have a contract with Movistar there are a series of things that you can deactivate in your service and you will pay less and save money on your bill almost without realizing it.
There are services that we have activated and that we don’t really use or that we can do without. All operators have it and we don’t really know why we pay and why we don’t, but there are a series of things that you can deactivate in Movistar to save money.
All these services can be deactivated from the Movistar customer section or we can deactivate them by contacting the operator’s customer service to inform us. Of course, if we want to save, we must make sure that they have been deactivated correctly and that they will not charge us again on the monthly bill for this concept.
Deactivate caller ID on the landline
If you have a landline with Movistar you should know that using caller ID is no longer free and it stopped being free years ago. On the mobile phone we can always see on the screen who is calling and with any operator without any type of extra service. But this is not the case on the landline. And you may even be paying it without having a landline plugged in at home. In that case, the best thing you can do is go to the settings and disable it.
The price of Movistar caller ID on the landline has an extra price of two euros per month and you will pay it no matter if you receive or do not receive calls.
Dictated messages
Another service that you may have activated and you don’t even know what it is for are Movistar’s “dictated messages.” What is this? If someone leaves us a voice message when we are not available, we will receive that message in text format. Automatically, the operator transcribes the message and converts it into a text message. But you have to pay. In this case the problem is not that we have to pay, but that the person who left us the message without knowing what they are going to do will pay and it has a price of 50 cents for each one.
It will not help you save on your bill, but it is advisable that you deactivate it so as not to disturb the people around you, whether they are friends or your family.
Be careful with roaming
Roaming is another service that can cause us some displeasure. Nothing happens if you are traveling within the European Union and we can call or send messages or connect to the Internet without any problem, but this changes if we leave these countries because the price will be very high. If you travel to other countries where there is no roaming, the annoyance may be enormous.
In that case, if you are going to travel to the United States or countries like Japan or China, you should deactivate the function before connecting to the Internet can cost you too much. In fact, in MiMovistar call, data and roaming restrictions can be applied. This allows us to block calls to international numbers, manage calls when we are abroad or completely block incoming and outgoing calls and data usage.
Other services
And like these, there are many other free and paid services associated with your rate or your account and that you can review from the MiMovistar section to find out if they are charging you for it or not. Call forwarding also has an extra price, for example, or the “my mobile coverage” service in addition to others such as calls to a landline answering machine.
For example, we have a section to view Emotion and Online Payments subscriptions. Here we can block Emotion and Online Payments on all lines, something that for many people finds an extra cost on their bill. You can also block Emotion and Online Payments for each line to prevent certain people, such as children or the elderly, from activating it by mistake.
Finally, it is interesting to note that we have the option to restrict calls to numbers 118xx, 905, 80x and SMS/premium messaging. Without a doubt, it is something that we must activate as soon as possible to avoid bill scares.
