With the arrival of summer, it becomes more important than ever to have enough gigabytes of Internet in our mobile rate. And vacations and trips are coming, and it becomes essential to be able to consult Google Maps, chat with family and friends and be able to share the best moments of our trips on social networks. It is in this context that, this June, several Pepephone users are having one thing in common: they thank the operator for the way it rewards them for their trust and loyalty.
Pepephone does not have a bad reputation; on the contrary, its service, which tends to be low-cost and tries to focus on the customer, offering maximum benefits for the minimum price, has been a strategy that has earned it many years of presence in the market. national. However, maintaining customer loyalty in a context of maximum competition and new low-cost operators entering the market is always difficult. But, judging by the latest comments on the networks about the operator, Pepephone seems to be good at keeping its users happy.
And this June, many users have received a generous gift from the operator, with which Pepephone tries to thank them for having had one of their contracted services for several years. There are many operators that offer this type of specific rewards, but on this occasion, the red operator has gone all out: between 100 and 180 extra GB it has given away to its users for celebrating birthdays with their mobile rate. «Pepephone gives me 120GB this month for 8 years with them. Very happy, I don’t have a single complaint, ever,” comments @b_bbirddd.
B 🇪🇦
@b_bbirddd
Pepephone gives me 120GB this month for 8 years with them.
Very happy, I have not a single complaint, ever.
June 20, 2024 • 10:17
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Also @MarcoTarodo comments: “Breakdown beyond Pepephone’s control and while it is resolved, 100GB daily to compensate for the inconvenience… This way there is no one to compete with you”, and Pepephone is not only grateful for maintaining the service with them, but they also give away gigabytes when an incident is reported, even if they are not to blame for it.
All this makes positive comments about the company easy to find. This large amount of gigabytes accumulated by the “pepeversario” provides its users with Internet so that they never run out of high speed, and at the best possible time: right at the beginning of summer. Likewise, compensation for specific problems with the gift of gigabytes also makes the wait until it is resolved more enjoyable, and helps convey a sense of concern and attention on the part of the company that users, without a doubt, appreciate.
Your customers, grateful for the service
Users of the operator show a predisposition to praise the service of the red operator, while one does not always get the feeling of receiving the correct attention from companies of this type. And for some reason, it has been this month of June in which quite a few posts of this type have been concentrated: «I am still satisfied with the Pepephone service, although I had doubts since purchasing MásMóvil. I hope it continues like this and that it even improves,” @Olfequir commented on X on June 26.
Jesus Perez Serna
@mkpositive
😍 Love @pepephone https://t.co/y6Vpbm0P9l
June 20, 2024 • 08:33
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Also on the 25th, @Naiccigam commented: «And once again, Pepephone as always providing exemplary service. They have already solved my problem (the first time I have had problems by the way) and they have also detected that there was a better offer than the one I currently had and they have applied it to me,” indicated the user.
There is no better advertising than happy customers commenting about it organically. Of course, there are also some negative comments (it is almost impossible that there are not cases of all kinds), but these posts praising the service must undoubtedly be a very precious asset for the company.
