Vodafone has a new solution for your call service. Although, it will not be available for all customers, specifically, it is a new option with which life will be facilitated. And all because it is a service dedicated exclusively for companies, since it will be allowed to record calls directly in the cloud.
The red operator is launched to the adventure of expanding its catalog of solutions in communication with the arrival of One Net Record. It is a new alternative with which it will be allowed to record the cloud calls. Keep in mind that it is a service that is designed for both public administrations and companies that want to store the conversations they have in a safer and, above all, simpler way.
One net Recorder of Vodafone
The Vodafone operator’s services catalog grows again. And all thanks to the arrival of this new alternative with which companies will be able to save the recordings of their calls in a faster and more safe way. The One Net Recorder solution is integrated into the One Net ecosystem, that is, the operator’s cloud communications platform. It unifies the fixed and mobile voice with different more advanced functions of the switchboard without it being necessary to have a specific and additional hardware.
The idea is to offer attention that is more effective and fast to a unified and accessible system, as can save costs thanks to unified rates, infrastructure reduction and by climbing the service on demand. But what are the main characteristics of this new Vodafone option?
- It allows automatic or on demand of calls made and received.
- Safe storage in the Vodafone cloud is offered for a time of up to 8 years.
- It has a flexible real -time configuration, since it allows to activate or deactivate recordings according to the needs.
- Access and management of recordings from a web portal that is exclusive, in addition there are search, reproduction and download options.
- Regulatory compliance with a series of more advanced security measures, so double factor encryption and authentication are available.
For companies of all sizes
This Vodafone solution is launched for companies, so if you are a particular client, for now, you will not be able to save the calls you make or receive in the operator’s cloud. In any case, it is a new alternative that is designed for companies of all sizes. Of course, as the operator explains, it is not intended for call centers or contact centers: «It is important Customer service «. But for an SME from 5 employees to corporate clients or public administrations.
This service is now available to those companies that use one net of Vodafone, which already has more than 2 million users. So they can receive more information through the channels they usually use from Vodafone companies.
