When creating programs and applications that involve a web interaction platform, we may always run into technical glitches. And Wallapop is not the exception, being an application with demand in the market, it may present some problem in the interface. But don’t worry, this post will help you in case Wallapop doesn’t work properly; follow the recommendations and you will succeed.
Wallapop not working – Main technical errors
Next, we explain what the most common technical errors are, and the solutions to the inconveniences that it presents.
It does not allow me to enter
This usually happens for two main reasons, first, that the person has broken the rules and second, the application interface fails. In these cases, you can perform the following steps to solve this common error in the application and continue enjoying it.
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Log in to Wallapop through the web version for computers, to rule out that it is the account.
- If you cannot access, contact the Wallapop technical service on the official page.
- And if you can’t do it, contact the staff through their social networks.
- Once you establish communication, you will be asked for your email linked to the Wallapop user account. If they find any errors, they will activate the account immediately.
Error in the chat, I do not send or receive messages
Another common problem that users have is that the chat shows an error sending and receiving messages. This occurs for two basic reasons, such as connection problems on the mobile device or application error, here we show you how to solve it.
- Check the internet modem or in turn the router, to rule out that it is the equipment that is failing.
- Check that your device is connected to a reliable network, and measure the speed of your internet connection.
- Make sure it is not the network by opening another application that requires an internet connection to check the signal.
- And if the above doesn’t work, make sure you have the latest update of the Wallapop app.
- Another way to eliminate this problem is to delete and install the application again.
Error uploading an item to the catalog
If you want to upload a product and you get this message “an error occurred while uploading the product”, here we tell you how to solve it.
- Check that the data of the product to be uploaded is correct, this is important because it must conform to the form required by the platform.
- When this type of thing happens, it is important to be patient and wait for the Wallapop platform to solve it.
- In case the above steps don’t fix it, we recommend uninstalling the app and installing the latest version.
- And for the last option, go to technical support through your social networks.
Server error
As we explained at the beginning of this article, it often happens that the code systems of the applications often have technical problems. So the Wallapop platform presents this problem from time to time, it is mostly solved by the application developer team.
Notifications don’t come out
Technical glitches regularly affect the app’s functions, so if notifications don’t appear, make sure they’re turned on.
What to do if you can’t install the Wallapop App
This is not a frequent technical error, but we explain how to solve this problem in a simple and practical way at your convenience.
- Be sure to download Wallapop for Android from the Google Play Store if you have this operating system.
- And if you use the iOS operating system, you can do it from the Apple Store, you should always avoid downloading applications on pages of doubtful origin.
- Also, check that the app is downloaded according to the country you belong to.
- Check or verify that the mobile device has enough space in its internal memory.
- If you cannot install due to lack of memory space, try deleting what you do not use and try to download the Wallapop application.
We hope that this article will help you to solve the problems in the application so that you can buy and sell products on Wallapop without technical errors.
