What are the roles, responsibilities and objectives of a supervisor?

The supervisor is that person, who in a company is in charge of good compliance with standards, work and performance. He is in charge of directing the staff and guides them for the proper performance of all their functions. This term is used by lower persons within the management hierarchy.

The supervisor is of the utmost importance in a company, he is a key element in a company or organization. It must be the example for all other workers since it is the one that governs quality, performance, morale and development of the skills and attitudes of a worker. They are essential tasks for a supervisor to constantly direct and evaluate the work group assigned to him. A good personnel selection technique is very important for a good evaluation.

The modern supervisor is one of the most difficult positions in a company, since in addition to supervising, he must be a leader for his work group, since this is a practice that is designed by the current administration.

What are the functions of a supervisor?

The functions vary from linking administration departments, as well as coordinating and distributing the work of their workers. Supervisors must master the issues that are handled within the work. Their functions are:

• Coordinate: It is about giving the activities of the company to the workers.
• Associate administration departments: This will form a kind of link between the work and the decisions of the administration.
• Distribute the work: After coordinating the work comes the distribution of activities for each worker.
• Advise workers: Supervisors must be able to respond to doubts and questions that workers have.
• Evaluate workers: Refers to evaluating the knowledge, skills and performance of workers.
• Resolve conflicts: The supervisor must also resolve and intervene the problems that are generated between the employees.
• Post schedules: The creation of documents with schedules for workers should be one of the main activities of the supervisor.
• Promote communication: If there is good communication, the supervisor will not have as many responsibilities, so he must form communication between the departments and the workers.
• Make decisions: The supervisor is capable of making any type of decision, if a client is not satisfied, he must go on to speak with the group supervisor, since the supervisor must have knowledge of negotiation.

What are the responsibilities of a supervisor?

Supervisors are the ones who have the greatest responsibility in the work group, they are responsible for the correct execution of work. As previously stated, supervisors are the link between the departments and the workers, this is the main responsibility, because it must encourage communication between them, if a supervisor is not capable of this, it must be changed immediately to improve performance. of the company. Their responsibilities are as follows:

• Protect your subordinates from the work group.

• Frequent evaluation of workers.
• The supervisor must not only keep the results, but also the processes that are passed.
• The supervisor must be able to inspire confidence and responsibility in his group

• You must direct and control the workers.

• You must be able to make decisions immediately.
• Supervisors must use techniques, one of them is Fiedler’s to improve their performance as a leader and that of their group.

What are the objectives of a supervisor?

The supervisor must have at his disposal the good collaboration of all the members of his work group, he must be able to carry out tasks together without any type of error. And he must be a respectful, determined and motivated leader for everything he sets out to do. Many supervisors use the compensation system for their workers. Your goals may be:

• Inspire the team.
• Teach, respond and analyze your workers.
• Listen to your team.

• Have qualities such as being respectful, listening, predicting things, maintaining a good attitude, helping, etc.

• Be an effective person.
• Improve productivity.
• Obtain and grant peace of mind to your workers.

• Communicate at all times with the company’s administration, in order to carry out any task.