People with disabilities or reduced mobility find it very difficult to use public transport or taxi services, since most people are not willing to transport these people with disabilities. But with this type of customer in mind, Uber has taken the initiative to implement a service called Uber Assist for everyone.
Uber wants to provide the best service for everyone, which is why it has created Uber Assist, which aims to provide a special service to transport people with disabilities, reduced mobility, the elderly and pregnant women, and this is achieved through certified drivers. that are available to these users.
Uber has taken care that its driver partners receive training from expert institutions in the field, so that these drivers are certified through an exam to provide a comfortable, safe and efficient service.
Adapted to the needs of passengers with a motor, intellectual or sensory disability; you can be sure that Uber Assist drivers will provide good service.
How can I use the Uber Assist service?
- You must enter the Play Store and download the Uber application.
- Select the destination where you are going in the box “Where?
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Choose the Uber Assist option at the bottom of the screen (in some cities a promotion code is required to be able to travel for free), it is important that you check this option so that an Uber Assist certified driver will pick you up.
- Confirm your location so the nearest Uber Assist driver can pick you up.
- Don’t forget to press “Confirm Attendance”.
- If you want to give the driver any additional information, you can use the chat that is available to you in the Uber app, and the driver will gladly answer your questions.
- You can track the driver who accepted the request for their arrival on the app’s map.
In each car 4 passengers can travel comfortably; If the passenger with a disability travels alone, Uber drivers will help them get in or out of the vehicle.
In addition, the cars that are available to Uber Assist are spacious enough to accommodate walkers, folding scooters or folding wheelchairs.
Using the Uber Assist Service does not generate additional expenses, the cost of the trips is similar to UberX, so no driver will charge extra money for carrying wheelchairs, assistance animals or for helping the client get on or off the vehicle.
Man’s best friends matter to Uber too
Visually impaired people need to have a companion dog (or guide dog, as it is known) by their side; these animals are not just pets, but the means by which their owners can lead a more functional life.
For many people with visual impairments, it is difficult to find a transport that accepts transporting their pet, but Uber Assist drivers will never refuse to transport the assistance animals of the person who needs to have these pets by their side. Even the animal will also have the respect it deserves.
If you suffer from any type of disability or have a relative or friend with any motor, sensory or intellectual limitation, do not hesitate to use Uber Assist, which offers you safe and comfortable trips, with drivers who will treat you with excellence, since Uber has in charge that they receive the necessary training from experts in the field.
Uber has an anti-discrimination policy, so that it takes into account all types of people without any exclusion, providing a pleasant service at all times where the customer will feel comfortable using Uber Assist.
