In times of pandemic, reducing the times we leave home has become a priority. And this was received positively by the vast majority of web pages specialized in the offer of services, such as online shopping, take-in, delivery’s and many more.
These are businesses that have been in the market for a long time, and therefore we can take into account what their history is and how well they get along with their users in general. The problem for many businesses lies in the disconnect they have with the user.
An example of the good ones is Google. This multinational is capable of maintaining different types of products and services on the market, which is valid for the vast majority of electronic devices.
That’s because Google offers services ranging from a machine that helps you find results from millions of web pages to an app that helps you organize your flights and helps you get deals. The latter is a service called Google Flights.
Thanks to Google Flights, people are able to organize their digital space and apply direct and quick changes to your flights. In this App you will find the way to get cheap flights.
Even so, there are several types of companies such as the English Court, which allows you to book tickets and see offers on flights of different types. Another of these is Despegar.com, which was founded in 1999 by a group of people of Argentine origin. This App has proven its worth because despite having been on the market for more than 21 years, it still attracts new customers.
What is takeoff.com?
Despegar.Com is a Web page which is designed based on meeting the need for the sale of tickets and reservations for hotels, cruises, cars and even cabins. This is because its creators gave it an incentive to create a space that would facilitate the digital market for air ticket sales.
These, despite the pandemic, have managed to remain standing, and today they offer a service which, despite being acclaimed by many, has some key disadvantages that make some people prefer some other options, such as speaking directly with a ticket vendor at the airport or with other services such as Google Flights. Even so, its image and recognized marketing have been marked in the Latin culture.
What disadvantages are there with Despegar.com?
There are 3 main disadvantages with this page, as nothing is perfect. The first drawback with Despegar.com is that they have a very basic customer service, it only consists of a few people with low pay and therefore, a bit annoying, on the other end of the phone. Almost always the problems with Despegar.com are created based on refunds.
That brings us to the second problem that there is, and that is that they take too long to respond financially for the refunds that users demand. Likewise, the third problem is that the tickets that are promoted as cheap usually lack important benefits such as catering and luggage transport.
It is important that if you are going to buy a ticket, you really see what are the characteristics that it has and the benefits that are given on the plane. Many people find themselves paying baggage fees for not properly reading the directions on their ticket.
How reliable is it to buy on this travel website?
It is 100% reliable. This is because Despegar.com is a company that must be registered in all the countries it claims to operate, and therefore, it is subject to legal liability for any inconvenience caused to its customers. That is why many people place their trust in this page despite the errors mentioned above.
The main reason why it is so reliable is that as long as the person carefully and carefully reads what they are accepting when buying tickets through this service, they will not find any inconvenience. Even so, the page can be made different types of claims and request refunds. It is very important that the ticket arrives directly to your email and no one else sees it when you buy it.