For every person active in business today, it is absolutely necessary to keep track of their expenses whether large or small. And it is that DiDi is not far behind in this field, since it allows its users to receive an invoice of their expenses through its official application.
If you have problems trying to invoice with DiDi, here you can find all the help you need to fully enjoy your DIDI experience.
How can I invoice my trip with DiDi?
To be able to invoice easily and quickly with DiDi, you must take into account certain guidelines. To get started, you must have the official DiDi app, which you can download for free from the Google Play Store or the App Store.
Once inside the application, you must comply with the following steps:
- Enter the application menu.
- Click on “MY TRIPS”.
- Select “Invoices”.
- When you see the options, choose the one that says “Express, Share”.
- Look for the part that says “Invoice and Itinerary”.
- Once there, write the name of the company and your RFC (Federal Taxpayer Registry).
- Indicate the email address to which you want the invoice to be sent.
- Hit the button that says “Submit.”
With these simple steps you can start enjoying your bill on DiDi.
Something you should keep in mind when sending your invoice is that, in addition to the invoice itself, you will be sent the itinerary of your trip. Therefore, if you want to keep this data private, we recommend that you send your invoice to your personal email.
Although obtaining your invoices in DiDi is really simple, you must remember that the situation of each person can change from country to country. In order to be more informed about the subject, you can visit the official website of DiDi GLOBAL.
Why can’t I invoice in DIDI?
Despite your attempts to invoice DiDi, you may not be able to do so or you may even discover that you have money withheld in DiDi. If this is your case, you must take into account certain points.
You must remember that, by accepting DiDi’s terms and conditions, you allow the company to have control over the money that you make available to it. This means that if DiDi discovers or suspects that you are involved in fraud, or perhaps misusing the app, it has every right to freeze your money.
The cause of your problem may be that, if you owe money to DiDi, the company takes the measure of retaining that money in order to pay off your debt to it.
Another reason you might be in this situation is that once the company has reviewed the documents you provided when you signed up, they might find something wrong. This means that DiDi can freeze your money until they verify that all your documents are correct.
The latter can also happen if the application is updated and some of the required documents change.
How can I resolve DiDi billing issues?
The first thing you should do is make sure you have the most up-to-date version of the app. If not, you may have problems being able to bill.
Make sure you read DiDi’s terms and conditions before registering so that, if you are not violating any established rule, you can enjoy the application with complete peace of mind. Otherwise, if you do something wrong, they can reject you from the DIDI application.
Another thing you could do is always make sure you don’t owe the company money, and if you do, try to pay off that debt as quickly as possible in your circumstances.
Being aware of what requirements are needed to be a DiDi user can help you avoid many problems. In addition, it is good to check from time to time if these have been updated in order to keep up to date and avoid breaking DiDi’s rules.
We invite you to take these factors into account in order to avoid problems in your DiDi experience, and to be able to solve them if they occur at any time. We hope that this information is to your liking and helps you to enjoy your DiDi trips.
