Why I have not received the verification code from Uber is a common question among users who are just entering Uber for the first time to register, since this problem occurs next when people go to register and confirm their number. of cell phone.
This application needs to be verified because they need to know if the person making the transport request is the same profile as the application, this is very simple because you just have to wait for the confirmation message to arrive and enter the 4-digit code in the application.
However, there are many complaints since a large number of users have protested that they do not receive the verification code on their phones and need to know how to solve it, if you are one of these users, then we will tell you why this happens and the alternatives from solution.
Why do I need to enter my phone number when creating an Uber account?
It is customary in recent years for the phone number to be an identifier when using multiple services. This is the case with Uber, which requires the phone number to register. It is simply a way to identify you and communicate with you directly if necessary.
Be careful, in most cases the number is completely necessary, but in some nations it is possible to register only by providing an email.
Why haven’t I received the verification code from Uber?
First of all, you should check if you have a signal on your cell phone, this may be one of the reasons why you do not receive the message, if so, you just have to wait until it arrives, in the same way you can forward the text message that the app allows you to resend the confirmation code.
In this sense, you must make sure that you have entered the same phone number to which you want the message to arrive, however, in the event that you have made a mistake writing your number when registering it at the beginning of the process, Uber allows edit it and change the phone number to request a new confirmation code.
The registration of the country where they live is another of the mistakes that is usually made, when ordering the message you must check that the country where you reside at that moment is selected, to fix this, select the icon of the countries, look for the name of the nation where you live and validate the country code that can be +52 for Mexico or +57 for Colombia, among others.
What are the main reasons why I may not have received the verification SMS?
In most cases, not receiving the verification SMS from Uber occurs due to your own mistakes. Let’s break down the reasons why you didn’t receive the verification code to use your Uber account, recapping a bit of the above.
Not having a signal to receive messages
Please note that notifications and verifications are sent by Uber via the SMS feature. In other words, you need to be connected and in coverage on your cellular network. If you do not have a signal, you could miss the verification message that is requested when registering in the App.
Make a mistake when typing your number
It may seem unlikely, but it is very common for the number to be entered incorrectly and therefore not receive the verification message. It is common that some digit of the identification number is misplaced at the beginning or that there is simply a typo. Before registering, carefully check the data provided.
Solution to Uber verification
In the event that you have registered all the data correctly and the error persists, the best solution is to contact the Uber Help page directly, where from a link you can explain what happened to the Uber staff, who ask for your number telephone number and an email address, this staff will carry out the manual registration and a short time later you will receive an email indicating that the Uber account has already been activated.
In the event that the problem is focused on the application or that your cell phone does not allow you to open Uber, the best thing you can do is uninstall the mobile application, go to the Google Play store and download it again, once reinstalled you can start the process again.
If you have carried out this last process, your account registration will not have been saved, therefore you must try to create the Uber account again and ask for the message once more, however if you do not see positive results with this procedure, the application gives you other ways to register.
What should I do if I do not receive the verification code?
In the event that you do not receive the verification code when registering your Uber account, there are several things you can do. Try the following if you have this problem with your user on the platform.
Request resend of your code
If you don’t receive the verification number, you can always request the confirmation code again. You can also open the App again and repeat the registration process, verify the data very well before continuing.
Enter other contact information
If you don’t receive the code at all, you can try registering with other data. Do this only as a last option and always with another own and active cell phone number.
Use Google Authenticator or Authy
Google Authenticator is used to activate two-step verification, which expands the security of your account. In any case, this feature is not about the verification code, instead it is an option intended only to secure your Uber account.
Go to the Uber help section
If after multiple attempts you do not receive your verification code, you can always contact the Uber customer service center. From this assistance space, it is possible that they solve the problem.
How can I skip the Uber verification
Unfortunately it is not possible to proceed with registration or use Uber without verification. Therefore, the only way is to keep trying until you can verify your account using the typical Uber verification code.
Other forms of verification in Uber
Uber has a verification option through a payment method, in which you have the possibility of using methods such as credit or debit cards, these are registered from the application where the user adds their personal information and this counts as verification in the application. page.
In the same way, Uber allows verifications through social networks, this option is used specifically when the payment is made in cash, in this method there is no need to enter data and the user verifies his identity through Facebook and thus fulfills the requirement.
When registering through Facebook, the security of your profile is reinforced since Uber ensures that the order is not made through false phones or profiles, finally verification is important since it saves your profile and thus you can continue contacting with Uber immediately.
