The warnings on our smartphone allow us to always be alert about future weather threats to which we may be exposed. If you have not received any alarms in the last few days, and your area has been affected, we will tell you what the possible reasons are and how you can request them.
He DANA pass through the different points of our national territory has highlighted the importance of having the civil protection alerts well configured. In this way, when the Government sends alarms to its citizens alerting about possible emergency situations, we will be able to receive them and act accordingly.
During the last few days, different populations in our country have received these notices. However, it is possible that despite being in one of the affected areas, your device has not received this message. We tell you what the possible causes are and how to solve it.
Possible causes
ES-Alert, as this system is known, it is developed to work with devices with 4G and 5G technologies. That is, the vast majority of the current vehicle fleet. So one of the possible reasons why it has not rang is because you have a smartphone that is too old and is not compatible with both technologies. Although, as we have already mentioned, it is not a very common circumstance today.
Furthermore, the telephone must be covered. If we have it in airplane mode or we are in an area with poor coverage, we will not receive any of these alerts. However, if we remove airplane mode or gain coverage in an affected area, but within the validity period, the alert will be displayed immediately.
Another reason may be the version of the operating system. For iOS users, ES-Alert It works as long as we have iOS 15.6 or higher. While on Android, it is necessary that we have at least Android 11. On Android 9 and 10 it also works, but some elements of the message may not appear exactly.
One of the most common doubts that have arisen these days refers to whether the alarm also sounds if we have our smartphone in Do Not Disturb mode or if we have it on silent. In both cases, the Civil Protection alarm It will sound the same, since it is configured to bypass any restriction, so this will not be a sufficient reason for it not to sound and it will obey some of the previous ones.
How to check that we have the alarm activated
We can check that we have eWell configured alarm system accessing the settings of our device. Depending on the version of the operating system that we have installed, the path to reach these settings may vary significantly.
- In iOS, we have to access the general settings and in the “Notifications” tab, we scroll to the end. There we will have to make sure that we have enabled the “Civil Protection Pre-Alerts” option.
- On Android we must open the settings of our smartphone and in “Notifications” look for “Wireless emergency alerts”. Within that menu, we must make sure that the “Allow Alerts” and “Civil Protection Pre-Alert” options are activated.
If we check these tabs, and also meet the requirements mentioned above to ensure the proper functioning of the alarms, our mobile phone will be prepared for the next alerts that may be sent from the emergency services.
