Although we will normally get cheaper to improve our rate to acquire more GB monthly instead of asking for bonds, they can be a way to get out of the way; Also if we make a casual trip abroad, or if we are going to telework for a while and need to give ourselves the Internet from the mobile, and a long etcetera.
Data bonds, which virtually all operators offer, serve to expand GB when we get too fair at the end of the month, and need to navigate a little more
However, one of the profits that are not contemplated for bonds is to serve as a patch in the face of a problem with our mobile network that makes our internet slow or, directly, it is left without connection.
If we see ourselves in a hurry, for example for finding ourselves in another country, and we see that the Internet on our mobile works badly despite having sufficient hired data, we can feel the temptation to hire a data bonus to solve the problem.
Is what he has done @jonurbietaEuskaltel user who has shared in X his experience: “I find myself in the United Kingdom and the Internet has stopped working. I ask that they apply a GB bonus but after x calls they end up telling me that with the infinity rate no bonus is no longer applicable, that is to say that I am without the Internet and the calls do not enter, ”laments the client, visibly frustrated.
Jon Urbieta
@jonurbieta
📴 I tell you the last with @euskaltel:
I find myself in UK and the Internet has stopped working. I ask that they apply a GB bonus but after x calls they end up telling me that with the infinity rate no bonus is no longer applicable, that is to say that I am without internet and either … https://t.co/ve7zh5pnqjJanuary 13, 2025 • 20:23
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The fact is that the logic of this user is not correct. If you already have an unlimited rate, what is the point of hiring a bonus? The Euskaltel infinity rate to which it refers already includes unlimited mobile data, as well as 5G connection, so providing a data bonus makes no sense for the operator or for the client.
There is not the problem
In the case you comment, probably the problem residing in the network connection. Maybe there is a problem with the British operator networks to which Euskaltel customers connect when they are in that country, or perhaps there is a problem with roaming. This theory is reinforced taking into account that the user himself says that he has stopped entering calls, which does not have to do with the Internet but with the mobile network itself.
To make sure and have the opinion of a third party, we have asked an assistant to the DIGI operator: “If I have a mobile rate with unlimited data, make sense ? ” The customer service technician’s response has been the following: “It would have no sense.”
In short: although we see that we have a problem with the Internet, if we already have an unlimited data rate the problem we should look for it somewhere else. It is true that if we have used the connection very intensively, we may have encountered the invisible limits that many operators have activated (even if they say that the rate is infinite, maybe the limit is 200 GB, after which you are slowd down the connection automatically).
But neither would it be worth a GB bonus, since we are going to pay even more despite having a raised with high price already (unlimited rates are usually the most expensive).
