If you are a Movistar customer, you may have acquired the television package that encompasses all the content offered by the Movistar Plus+service. Without a doubt it is one of the best sources of entertainment that current True headaches. One that may appear is error 3016.
Many has happened to us at some point to be seeing our favorite streaming program and suddenly, without coming to mind, reproduction stops completely and there is no choice but to get out of application and re -enter. The problem is that this situation can be repeated several times, so that it becomes a real nightmare. Not only does the thread of the story of that series or movie that you were enjoying cut you fully, but you want to continue seeing it.
These types of situations are not new and can occur spontaneously on the device that you normally use to consume content. In fact, there are times when nothing has to do with your router or with your Internet speed, but simply error codes that generate the video transmission tool itself, but luckily most of them are usually solve quickly.
If you are a Movistar client and you have television hired or A subscription to Movistar Plus+ Independently, you may have experienced error 3016. In the following lines we tell you why it appears and how to solve it with simple steps.
How to solve Movistar Plus+ error 3016
You may have had to deal with some reproduction errors that occur in the application of Movistar Plus+, and it is more normal than it seems. One of the most frequent is 3016, which arises when a film, series or any other programming begins and at the moment the notification that it is not possible to continue seeing that content is not possible. In this way, the only option you have is to go out and reproduce it again, but it may stop again unexpectedly.
As reported in the official forum of the Movistar community, there are clients who are suffering this problem in Google Chrome or Microsoft Edge. And it is that the solution is to erase third -party cookies and cache data that appear when session is started and closes in both browsers. Here you will only have to perform this process by eliminating the navigation data.
However, the Smart TV application can also be affected, so you can perform the following tests so that the happy error no longer comes out:
- Uninstall the app and install it again.
- Update your television operating system to the latest version.
- Try to have your cable smart tv instead of wifi.
- Disconnect your TV’s electricity network and plug it back.
With this series of methods you will end the notification of error 3016 and thus be able to resume your movie or series where you left it without fear of reappearing.
