There are three operators launching a new service. These are three companies that even share the same rate catalogue, we are referring to Euskaltel, Telecable and R. These operators have recently had a new maintenance service that is included in their convergent packages. So it’s a good time to see what this product is and what exactly it includes.
As time goes by, operators include new additional services, sometimes for free, sometimes by changing the prices of their rates and, on other occasions, they will be added for an extra price every month. Well, in the case of Euskaltel, R and Telecable it is the latter option. Although, keep in mind that the first month of this new maintenance is free.
First month free, then €5 per month
The convergent rates of these three operators, which share rates but with different names, have recently launched a new maintenance service. This is an option that is included in the combined packs of these operators for free during the first month.
However, starting from the second month, R, Euskaltel and Telecable customers must pay 5 euros per month. Therefore, per year, this maintenance product represents an expense of up to 60 euros per year. This is why it is important to know what it is.
What does this service include? It must be taken into account that this option from these three operators is within the combined packs, that is, the rates with fiber, mobile, TV and streaming platforms, for example. Therefore, these are the main characteristics of the so-called Telecable, R and Euskaltel maintenance service:
- Unlimited Cloud: so you can save your photos, videos and documents without any limits.
- Expert Support: 24/7 digital expert support is provided for each of your devices.
- Technical assistance: Customers are offered technical assistance for breakdowns at home.
- Antivirus: An antivirus program is provided so you can protect up to 5 devices.
Therefore, it must be taken into account that an additional 5 euros per month is paid for four additional options. However, not all users with a combined pack of these three operators will be able to take advantage of each of the advantages of having this contracted maintenance product. So it is a point that must be considered when it comes to whether or not you want to pay up to 60 euros per year, since not everyone will use these.
In the conditions of the combined rates of these operators, both in R, Euskaltel and Telecable, the following is explained: «Included in the packs. This service is offered by Fractalia Ciberalarm Systems SL and will be completely free on the first invoice, that of the month of activation, its price thereafter will be €5/month. Therefore, not many more details are given about this alternative, which is listed on their respective websites as “new.” In any case, depending on the needs of each user and home, it may be considered to contract this product additionally.
