A new bug haunts Windows 11 users after the big update that the operating system has received in recent days. In this case, what is happening is that we find ourselves with 9GB of files that take up space on our computer and that we cannot delete. Can we do something about this or is there no solution?
The big Windows 11 2024 update arrived a few days ago, as we already told you. It was full of new features and marked an important point in the recent history of the operating system. But the update was not without bugs and problems either. Now another inconvenience has been detected that has not sat well with users in view of what it means for your hard drive.
A huge folder
That we have almost 9GB of blocked space on the hard drive because there is a folder that we cannot move is not exactly something that anyone likes. It’s not that the previous errors detected in this update were less annoying, such as the blue screens that many gaming fans encountered, but losing space is not good for anyone. If you have a hard drive that is a little tight for space, losing 9GB will surely feel terrible to you.
More precisely, the space occupied by this folder that we cannot delete is 8.63GB, and they are only residual files that have remained after the installation process. Of course, the fact that these cache files are generated is not that surprising either. It happens with each installation of Windows updates and is necessary to be able to improve our equipment. The problem is that, this time, the files are not deleted when they should.
Microsoft is working on it
As usual lately, and this is a very positive thing, Microsoft is getting its act together and has acted quickly to recognize the problem. There are different users who have reported on this and professionals who also talk about what is happening. Because, of course, if they are small residual files, there would not be much of a problem, but speaking of almost 9GB, the story is different. Furthermore, the different methods that users and professionals have tried to do manual deletion have not worked. That leaves us at the mercy of Microsoft to release an update so that, once and for all, this folder can be removed from the system.
What solutions could we try? Keep in mind that they have no effect, but we don’t lose anything by trying. One of them lies in the use of Windows Update Cleanup to try to delete the files. In the process the system will do its job, but in the end, although other files will be deleted, the residual cache folder will still be there. Or you could also use Disk Cleanup in Windows, the classic method of deleting the folder by hand, or at least try it, as well as going to Temporary Files from the Control Panel as you can see in the image above these lines. But none of these methods, based on what users say, ends up having an effect.
Microsoft comments that the solution will arrive in the next Windows update. It probably shouldn’t take too long to arrive, but it’s clear that Microsoft has no intention of releasing an update solely with the intention of solving this problem. What they will do is include it in the next one in which there will also be other news. At the same time, it is recommended not to complicate things by reinstalling or carrying out some other type of process, such as deleting the update and reverting to a previous version. After all, the only drawback is having almost 9GB of space blocked. Unless you have a vital need to use that space, it is best to wait patiently for the next update to arrive. And, by the way, we cross our fingers that these types of errors will no longer occur.
