When we buy a new device through our operator, it is recommended that we agree with the transport company on the day and date of delivery. In this way, we will avoid problems when delivering to a person who is not the owner of the shipment. If you have recently placed an order with O2, remember to have this number handy to authorize someone else.
Most mobile companies have one of the best ways to build customer loyalty. In them, we can find devices that, in some cases, have a much more attractive price than what we would have to pay if we opted for any other distributor. In addition, they also allow us to make the payment in installments, offering us greater convenience. Including it directly on our invoice.
In the case of O2, it has a fairly extensive catalog that includes most of the brands that we can currently find on the market. Furthermore, we can not only find mobile phones, but also computers. Becoming an option that can be very interesting. Although, yes, when we receive the order at home it is essential that the owner of the order is physically present. Otherwise, the transport company must schedule a new delivery, except if we have this code on hand.
O2 Spain
@o2es
@oscargilgomez Regarding the delivery of the device, another person could pick it up, under the authorization of the owner using the PIN code that you received by SMS on the contact mobile phone (in your case, received at 09:55 a.m.). This number must be given to the delivery person. Greetings.
October 9, 2024 • 20:51
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The PIN code of your order
Once we formalize the order, the corresponding transport company will be in charge of making the delivery. Throughout the process we will receiving different SMS in which they will inform us how the order management is going, as well as the subsequent delivery. Although one of the conditions for receiving the order is that the owner of the order is present at the delivery, both O2 and the transport company which they trust for logistics, they allow a third party to collect it. Although, yes, you must have the corresponding authorization.
Authorization is a pin code that the order holder receives through an SMS. This is a few-digit number that we must provide to the courier when he arrives at our home. This will be entered into the system and, if they match, we will be able to sign the delivery without having to agree on a new day.
A security system
It is important not to confuse this PIN code with that of our card, since they have nothing to do with each other. This is a security system that allows us to offer extra flexibility when we are waiting for a package and we are not sure that we will be home on the day the delivery is scheduled.
Although it is always recommended that as owners we are present in the day and date agreed, it is quite common that transport companies cannot give us such precision to schedule our orders. So we can always leave the pin code to one of our family members or roommates to avoid delays in delivery.
