A month ago we talked about a large data leak that apparently affected hundreds of millions of Ticketmaster users. This is the famous platform for buying tickets to concerts, sporting events and other shows. Now, this company is sending notifications about this incident. They are giving an important recommendation to users and we are going to explain what it consists of, so that you do not have any problems.
This leak has been linked to a series of vulnerabilities that have also affected other important organizations, such as the Santander bank. Whenever something like this happens, it is important to make adjustments and take certain measures to protect personal data and avoid mistakes.
Ticketmaster reports the problem
Ticketmaster has now started sending notifications to customers who were affected by the infamous data breach. It was related to a database stolen from Snowflake, an external company. This database contained information on millions of people from all over the world.
In this notification, the platform informs that, recently, they have detected that an unauthorized third party has obtained information from a database hosted in the cloud, at a third-party service provider. They indicate that they have carried out an investigation and that this problem took place between April 2 and May 18 of this year. And while they haven’t seen any additional unauthorized activity in that database, some customers’ personal information may have been leaked.
Basically, this leaked information contains names and contact information. However, they add that, depending on each user, it may also contain other types of additional information. Although they indicate that there has been a limited number of affected users, the truth is that last month they put stolen data for sale that exceeded 500 million.
Recommendation to clients
Ticketmaster has advised customers to remain vigilant over the coming months against identity theft and fraud. It is possible that many customers begin to receive fake emails, where they talk about a supposed problem or something they need to do. In reality, it is Phishing, so it is necessary to be prepared and not fall for the bait.
They have offered a year of free identity monitoring, with the aim of tracking your history and detecting any potential problems. It is a widely used platform, so there are users of all kinds who could be affected.
As an additional tip, it is important to remember that attackers have gained access through stolen accounts. To avoid problems of this kind, enabling two-step authentication is essential. It will create an extra layer of protection, so you can keep cybercriminals away and prevent them from stealing your data. Buying tickets online safely is possible if you take certain precautionary measures.
In short, Ticketmaster is directly informing the users of its platform who may have been affected by the leak a few weeks ago. It’s important to change passwords, enable two-step authentication, and review any banking information you may have stored there.
